Recent Posts

How Can I Prevent Water From Entering My Home in Wolf Creek?

12/6/2022 (Permalink)

A damaged roof shows missing shingles where water can enter the home. We restore water damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to water damage calls throughout the year. There are many ways water can enter a home from outside the structure in Wolf Creek. Still, you can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are an excellent way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the structure and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through cracks.

Call Us Today!

When your home or commercial business in Wolf Creek has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Happy Mold Removal Customers in Eugene?

11/29/2022 (Permalink)

A person check marks the “happy face emoji” on an online review. We remediate mold damage 24-hours a day in Lane County.

When you discover mold growing in your Eugene home, fast action is necessary to ensure the mold does not spread to other areas of the structure. Our South Eugene and Florence teams are trained and certified to restore mold damage quickly and efficiently. Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We will advise you on this process, providing guidance based on your unique situation.

Here are some testimonials from customers who benefitted from our mold removal services:


“We had some mold growing in the bathroom of our duplex and did not know what to do, but the team at South Eugene had the right tools and experience to remove it all.” Audra L. 

“The team came in every day on time to check up on the water damage and mold. Everything was so smooth, and if there were any problems, they would fix them. Definitely will be doing business with them if anything else happens! Thank you !!” Liz M.

“Thank you for the great work in restoring our home.” Sam T. 

Call Us Today!

Mols is a pervasive problem in Lane County. When your home or commercial business has a mold infestation, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Flooded Basement in Commercial Building in Florence?

11/21/2022 (Permalink)

A basement in a commercial building is flooded. We restore commercial water damage 24-hours a day in Lane County.

Have you inspected your sump pump lately? Our South Eugene and Florence teams respond to flooded basement calls every winter season, and in many cases, the flooding was caused by a sump pump failure. In a study by the Insurance Institute for Business and Home Safety (IBHS), 18 percent of sump pump failures were due to power outages, and another 40 percent of incidents involving sump pumps were attributed to clogged inlet screens or faulty float switches.

Here are some sump pump maintenance tips from the IBHS:

  • Follow the manufacturer’s recommendations for sump pump maintenance. These vary from running the sump pump every two to three months to a yearly cleaning before the rainy season.
  • Inspect the pump by opening the lid and removing any debris blocking the water inlet screen
  • Pour about five gallons of water into the pump and watch the float valve rise
  • As the float valve rises, the pump should turn on, and water should discharge through the outlet pipe
  • Go outside and inspect the outlet pipe. Water should be flowing away from the home.
  • Contact a professional if the sump pump fails to operate during the inspection

Call Us Today!

When your commercial business or home in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fireplace Fire in Wolf Creek Home?

11/15/2022 (Permalink)

Indoor fireplace with wood in it. We are leaders in fire damage restoration services in Lane County.

Our South Eugene and Florence teams have been restoring fire damage for Wolf Creek homes and businesses for many years. Most of us use our fireplaces during the fall and winter seasons. Creosote buildup in chimneys is one of the leading causes of chimney fires in the United States.

Here are some fireplace and woodstove safety tips from the Federal Emergency Management Agency (FEMA) for preventing creosote buildup.

Limited air supply and unseasoned wood encourage the buildup of creosote. To avoid that buildup, do not restrict the air supply by:

  • Closing the glass doors
  • Not opening the damper wide enough
  • The longer the smoke is in the flue, the more likely it is that creosote will form
  • Closing down the stove damper or air inlets on a wood stove too soon or too much
  • Do not burn unseasoned wood
  • In the case of wood stoves, overloading the firebox with wood in an attempt to get a longer burn time also contributes to creosote buildup

Fireplace and Woodstove Safety

  • Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out
  • Do not burn paper in your fireplace or woodstove
  • Put ashes in a metal container with a lid outside, at least three feet from your home
  • Put the fire out before you go to sleep or leave your home

Call Us Today!

When your Wolf Creek home or commercial business has a fire damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Will I Know if My Water-Damaged Rooms are Completely Dried in Florence?

11/8/2022 (Permalink)

An infrared camera points at a wall. We are trusted leaders in water damage restoration in Lane County.

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Our South Eugene and Florence team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We follow a six-step process to ensure the site is returned to pre-damage conditions. Here is some information from our website about the steps we take to ensure water-damaged areas are completely dried.

Drying and Dehumidification Process

Our team uses room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us!

When your home or commercial business in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Hidden Water Damage Causes Mold Outbreak in Wolf Creek Business?

11/1/2022 (Permalink)

Technicians are in the process of removing mold in a commercial business. We remove commercial mold damage in Lane County.

Our South Eugene and Florence team removes mold from Wolf Creek businesses following this comprehensive process:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When your commercial business or home in Wolf Creek has mold damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Winter Storm Preparedness Tips for Florence Residents?

10/24/2022 (Permalink)

A dad shows his son how to install weather stripping around a window. We respond to storm damage emergencies 24-hours a day in Lane County.

Our South Eugene and Florence team offers this helpful information from the Oregon Automobile Association for winterizing your home in Florence:

Check your heating system.

Inspect and insulate pipes.

Carefully inspect pipes for cracks and leaks, and have them repaired as soon as possible. Insulate exposed pipes and seal cracks to prevent them from bursting.

Know the location of the main water shutoff valve.

If your pipes freeze, the quicker you shut off the water, the better your chance of preventing them from bursting and causing major damage.

Check your smoke and carbon monoxide detectors.

Regularly check your detectors to make sure they are in working condition.

Clean out gutters.

Remove leaves, sticks, and other debris from gutters so rain and melting snow can flow freely.

Trim trees and remove dead branches.

Ice, snow, wind, and rain can cause weak trees and tree limbs to fall and damage your car, home, or even people walking on your property.

Seal exterior cracks and holes.

Caulk openings and install weather stripping around windows and doors to prevent cold air and moisture from entering.

Stock up on emergency items.

Be sure you have flashlights and a portable radio with extra batteries, necessary medications, at least three days of water and canned food for family and pets, a can opener, first-aid supplies, heating fuel, and a lighter or a generous supply of matches on hand.

Call Us Today!

When your home or business in Florence has storm damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire Escape Planning for Eugene Families?

10/17/2022 (Permalink)

A family is reviewing their fire escape plan. We restore fire damage 24-hours a day in Lane County.

Do you have a home fire escape plan in place, and has everyone in the home practiced using it? Our South Eugene and Florence team have been restoring fire damage for families in Eugene for many years. One critical component of fire safety is the creation of a fire escape plan. Here are some escape planning tips for the National Fire Protection Association:

  • Make a home escape plan. Draw a map of your home showing all of the doors and windows. Discuss the plan with everyone in your home.
  • Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
  • Have a designated place (tree, mailbox, light pole) a safe distance away from the house where everyone should meet
  • Practice your home fire drill at night and during the day with everyone in your home twice a year
  • Practice using different ways out
  • Teach children how to escape on their own in case you can’t help them
  • Close doors behind you as you leave

Call Us Today!

When your Eugene home or business has fire damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Powerful Water Extraction Equipment Saves Time and Money in Wolf Creek?

10/11/2022 (Permalink)

Water covers the floor of a family room. We are leaders in water damage restoration in Lane County.

Our South Eugene and Florence team uses powerful, industrial-grade extraction equipment to remove water from damaged areas quickly, saving our customers time and money in many cases. Here is some information from our website describing the process and equipment we use to extract water from homes and businesses in Wolf Creek:

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength and wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
  • Infrared cameras find “hidden” water behind walls and ceilings
  • Submersible and gas-powered pumps allow continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Call Us Today!

When your Wolf Creek home or business has water damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Halloween Party Cut Short by Candle Fire in Pleasant Hill Home?

10/3/2022 (Permalink)

Scary Halloween decorations surround a lit candle. We restore fire damage 24-hours a day in Lane County.

Who doesn’t love a good Halloween party? Our South Eugene and Florence team want everyone in Pleasant Hill to have a safe, fire-damage-free Halloween. The National Fire Protection Association reports that more than one-third of Halloween fires are from decorations that have caught fire from a candle. The big day will be here sooner than we think, so here are some safety tips from the NFPA:

  • When choosing a costume, stay away from long trailing fabric that can ignite easily
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-o-lanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards.
  • Remember to keep exits clear of decorations, so nothing blocks escape routes
  • Make sure all smoke alarms in the home are working
  • Keep children away from open flames, including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire.

Call Us Today!

When your Pleasant Hill home or business needs fire damage restoration services, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.