Water Intrusion from a Misaligned Downspout: A Hidden Danger in Eugene?

10/7/2024 (Permalink)

We restore water intrusion damage 24/7 in Lane County.

Our local South Eugene and Florence teams restore damage from water intrusion every year in Eugene. A downspout that turns the wrong way during heavy rain can quickly become a homeowner's nightmare. Instead of directing water away from your home, a misaligned downspout can cause water to pool around your foundation, leading to severe water intrusion issues.

When rainwater isn't correctly channeled away, it can seep into your basement or crawl space, resulting in dampness, mold growth, and structural damage. Over time, this water can erode the foundation, leading to cracks and instability. The moisture can also affect the air quality in your home, as mold and mildew thrive in damp environments.

The signs of a misaligned downspout may not be immediately apparent, making it a hidden danger. Regularly inspecting your downspouts, especially after storms or strong winds, can help prevent water intrusion problems. Ensure all downspouts are securely attached and direct water several feet from your home's foundation.

By correcting a downspout that has turned the wrong way, you can protect your home from the damaging effects of water intrusion and avoid costly repairs.

Call Us Today!

When your home or commercial business in Eugene has a water damage from heavy rain, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Tree Roots and Plumbing: How Nature Can Damage Your Pipes in Florence?

9/30/2024 (Permalink)

We restore commercial water damage 24/7 in Lane County.

Our local South Eugene and Florence teams are trusted leaders in water damage restoration services. Tree roots are a natural but often overlooked cause of significant property damage, mainly to underground pipes. As trees grow, their roots seek moisture, and underground pipes carrying water or waste are attractive targets.

Over time, these roots can infiltrate and wrap around pipes, leading to blockages or cracks as the roots expand. Roots can break through pipes in severe cases, causing significant leaks or sewage backups. If left unchecked, the resulting water damage can be extensive, affecting your yard, foundation, and interior spaces.

Detecting root damage can be challenging since it occurs underground, but signs include slow drains, gurgling sounds from pipes, or unusually lush patches of grass above the affected area. Regular plumbing inspections and the installation of root barriers can be effective in preventing root-related damage.

If tree roots have already damaged your pipes, a professional plumber may need to perform a pipe repair or replacement. Addressing the issue promptly is crucial to preventing further damage and ensuring the integrity of your property’s plumbing system.

Call Us Today!

When your home or business in Florence has a water damage emergency, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Leaking Pipe Causes Severe Flooding in Wolf Creek Business?

9/24/2024 (Permalink)

We restore commercial water damage 24/7 in Lane County.

A sudden pipe burst in your Wolf Creek business can transform a thriving business environment into a soggy nightmare within minutes. This scenario disrupts daily operations and can cause extensive damage to the building's infrastructure and contents.

Our local South Eugene and Florence teams understand the urgency of these situations. As a top choice in cleanup and restoration services, we respond quickly to any size disaster. Our highly-trained technicians use state-of-the-art equipment to efficiently extract water, dry affected areas, and restore your commercial property to its pre-damage condition.

Time is critical to prevent secondary issues like mold growth and structural weakening when dealing with water damage. Our team works to minimize the disruption to your customers and employees, allowing your business to become operational again as soon as possible. We also simplify the insurance claim process by working directly with your insurance company to ensure a smoother experience.

For your commercial water damage restoration needs, choose our local team of professionals. We are unwavering in our commitment to provide top-tier service, ensuring your property is in the best hands. Trust us to restore your business swiftly and effectively, whether it's a broken pipe or any other water-related disaster.

Call Us Today!

When your commercial business or home in Wolf Creek has a water damage emergency, our local South Eugene and Florence teams are always Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Be Prepared: Essential Steps for Wildfire Evacuation in Eugene?

9/17/2024 (Permalink)

We are fire damage restoration leaders in Lane County.

Our South Eugene and Florence teams want everyone to be safe from wildfires. Wildfires can spread rapidly, leaving little time to react. Being prepared to evacuate is crucial for ensuring your safety and that of your loved ones. Here are essential steps to help you be ready for a wildfire.

Evacuation Plan

Develop a comprehensive evacuation plan that includes multiple routes out of your area. Share this plan with all household members and practice it regularly. Designate a meeting place outside the danger zone and ensure everyone knows how to get there.

Emergency Kit

Prepare an emergency kit with items such as water, non-perishable food, medications, important documents, flashlights, batteries, and a first-aid kit. Include personal items like clothes and toiletries.

Stay Informed

Keep informed about wildfire conditions through local news, weather apps, and emergency alerts. Sign up for community notification systems to receive real-time updates.

Protect Your Home

Clear away flammable vegetation and debris to create a defensible space around your home. If possible, use fire-resistant materials for roofing and siding.

During Evacuation

When an evacuation order is issued, leave immediately. Follow designated evacuation routes and avoid shortcuts that may be blocked. If time permits, secure your home by closing windows and doors, but do not lock them.

Call Us!

When your Eugene home or commercial business has fire damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Preventing Outdoor Lighting Fires in Late Summer in Florence?

9/10/2024 (Permalink)

We restore fire damage “Like it never even happened” in Lane County.

Our South Eugene and Florence teams are on call and ready to respond to fire damage emergencies 24 hours a day. Outdoor lighting adds charm and ambiance to late summer evenings, but it can also be a source of residential fire damage if not correctly installed and maintained. By taking  preventive measures, you can ensure your outdoor lighting enhances safety rather than jeopardizing it.

One common cause of outdoor lighting fires is faulty wiring. Exposure to the elements can wear out and degrade electrical components, leading to shorts and sparks. To prevent this, regularly inspect all outdoor lighting for signs of wear and tear, such as frayed wires or corroded connections. Use weatherproof fixtures and ensure all electrical installations are compliant with  local building codes and safety standards.

Overloading circuits is another significant risk factor. Avoid connecting too many lights to a single outlet or extension cord, which can cause overheating and potential fires. Use outdoor-rated extension cords and splitters, and distribute the electrical load evenly across multiple circuits.

Proper placement of outdoor lights is also crucial. Keep lights away from dry  leaves, grass, wooden structures, and other flammable materials. Avoid positioning lights where they can easily tip over or come into contact with other objects. You can enjoy your outdoor  lighting fire-damage-free by taking these preventative measures.

Call Us Today!

When your Florence home or commercial business has fire damage, our local South Eugene and Florence teams are always Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Faulty Smoke Detector Causes Major Fire Damage in Wolf Creek Home?

9/3/2024 (Permalink)

We are leaders in fire damage restoration services in Lane County.

Our South Eugene and Florence teams are leaders in fire damage restoration services in Wolf Creek. A malfunctioning smoke alarm can have catastrophic consequences for homeowners, potentially leading to severe fire damage. Smoke alarms are critical for early fire detection, providing the precious time needed to evacuate and call emergency services. When these devices fail to operate correctly, the results can be disastrous.

One significant risk of a malfunctioning smoke alarm is delayed fire detection. Without early warning, a fire can spread unchecked, consuming large home areas and causing extensive structural damage. If not promptly detected, the initial flames can quickly escalate into a full-blown blaze, making it harder for firefighters to control and extinguish.

Fires cause structural damage and damage to the contents of the home, including furniture, personal belongings, and irreplaceable valuables that can be lost to fire and smoke. The absence of a functional smoke alarm increases the risk of harm to the home's occupants. Without an early alert, residents may not have sufficient time to escape, leading to potential injuries or fatalities.

Regular maintenance and testing of smoke alarms are essential to ensure they function correctly. Replacing batteries, checking alarm sensitivity, and replacing outdated units can prevent malfunctions and provide reliable fire detection, safeguarding the home and its inhabitants.

Call Us Today!

When your Wolf Creek home or commercial business has fire damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

The Dangers of Black Water Contamination in Commercial Spaces in Eugene?

8/27/2024 (Permalink)

We restore commercial water damage 24/7 in Lane County.

Category 3 water, known as "black water," is the most hazardous type of water contamination. Black water is extremely dangerous due to pathogenic bacteria, viruses, and parasites, necessitating immediate and professional intervention, as it can cause severe health issues upon exposure. Sources of black water include:

• Sewage backups
• Flooding from rivers or streams
• Water contaminated with fecal matter or other toxic substances

When Category 3 water infiltrates a commercial property, the contamination can spread quickly, affecting walls, floors, furniture, and other porous materials. Prolonged exposure to black water can lead to severe health problems, including gastrointestinal infections, respiratory issues, and other serious illnesses.

Given the extreme risks of black water contamination, professional restoration services are crucial for proper cleanup and restoration. Our South Eugene and Florence teams are trained to handle hazardous materials safely and have the necessary protective equipment and tools to address black water contamination.

Our technicians follow stringent protocols to remove contaminated water, disinfect the area, and dispose of affected materials appropriately. They also ensure thorough drying and dehumidification to prevent mold growth and contamination. By relying on our professional restoration services, businesses can ensure that their properties are restored to a safe and sanitary condition, minimizing downtime and protecting the health of everyone who enters the premises.

Call Us!

When your commercial business or home in Eugene has water damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Florence Families Take Action to Prevent Wildfire Risk at Home?

8/20/2024 (Permalink)

We respond to fire damage emergencies 24/7 in Lane County.

Our South Eugene and Florence teams want everyone to be prepared for wildfires. The National Fire Protection Association offers the following prevention tips:

Immediate zone

The home and the area 0-5’ from the furthest attached exterior point of the home; defined as a non-combustible area.  Science tells us this is the most important zone to take immediate action on as it is the most vulnerable to embers. START WITH THE HOUSE ITSELF then move into the landscaping section of the Immediate Zone.

• Clean roofs and gutters of dead leaves, debris and pine needles that could catch embers.
• Replace or repair any loose or missing shingles or roof tiles to prevent ember penetration.
• Reduce embers that could pass through vents in the eaves by installing 1/8 inch metal mesh screening.
• Clean debris from exterior attic vents and install 1/8 inch metal mesh screening to reduce embers.
• Repair or replace damaged or loose window screens and any broken windows. Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
• Move any flammable material away from wall exteriors – mulch, flammable plants, leaves and needles, firewood piles – anything that can burn. Remove anything stored underneath decks or porches. 

Call Us Today!

When your Florence home or commercial business has fire damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Air Conditioner Failure Causes Property Damage in Eugene Home?

8/13/2024 (Permalink)

We restore water damage 24/7 in Lane County.

Our South Eugene and Florence teams respond to water damage emergencies throughout the year. Air conditioners are crucial for maintaining a comfortable indoor environment during the sweltering summer months, however, their failure can lead to significant discomfort and hazards.

A frequent issue is refrigerant leaks, which not only diminish the cooling capacity but also escalate energy costs. These leaks release harmful substances into the environment, contributing to pollution and ozone depletion. Another prevalent problem is a faulty compressor, which can result in the air conditioner dispensing warm air or ceasing to function entirely. This malfunction not only disrupts indoor comfort but also raises humidity levels, fostering mold growth which may encourage mold outbreaks.

Electrical malfunctions present another serious danger. Faulty wiring or overloaded circuits can lead to short circuits, potentially igniting fires. Such incidents can inflict extensive damage on the air conditioner and the home, posing a threat to the safety of its occupants. To mitigate these risks, regular maintenance and timely repairs are essential.

Engaging our team of professionals for HVAC services for routine inspections can help identify early warning signs such as unusual sounds, inadequate airflow, or water leakage. Addressing these issues promptly can prevent expensive repairs and ensure the air conditioner runs safely and effectively, providing a cool and comfortable living space.

Call Us Today!

When your Eugene home or commercial business has a water damage emergency, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Kids Playing with Fire: A Dangerous Game in Wolf Creek?

8/6/2024 (Permalink)

We are leaders in fire damage restoration services in Lane County.

Our local South Eugene and Florence teams have been restoring fire damage in Wolf Creek for many years. Children are naturally curious, often exploring their surroundings in risky ways, such as playing with fire. This dangerous behavior can lead to severe consequences, including residential fires that put entire families at risk.

When kids play with matches, lighters, or other flammable materials, the potential for an unintentional fire is high. These fires can start small but quickly escalate, spreading through the home and causing significant damage. Aside from property loss, there is a grave risk of injury or death.

Preventing such incidents starts with education. Children should be taught about the dangers of fire from a young age, emphasizing that fire is not a toy. Securely storing matches, lighters, and other flammable items out of children's reach is crucial.

In addition to these preventive measures, families should have a fire safety plan. This plan should include multiple escape routes and a designated meeting spot outside the home. Regular fire drills can ensure that everyone knows what to do in an emergency.

Parents can reduce the potential of their children playing with fire by educating them about the risks and the potentially devastating consequences that can follow.

Call Us Today!

When your home or commercial business in Wolf Creek has fire damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Florence Home Damaged by Falling Tree During a Windstorm?

7/30/2024 (Permalink)

We respond to property damage emergencies 24/7 in Lane County.

Our local South Eugene and Florence teams witness firsthand how high winds and severe storms can cause significant damage to residential properties in Florence, especially trees. A tree falling on a house can lead to extensive damage, including roof punctures, broken windows, and structural issues. Such incidents not only jeopardize the safety of the residents but also can result in substantial repair costs.

If a tree falls on your home, it’s crucial to prioritize safety first. Ensure that everyone inside the house is safe and uninjured. Once everyone is accounted for, contact emergency services if necessary. Our storm damage restoration team can mitigate the damage and provide tree removal services. Fast mitigation is essential to preventing further damage during the restoration process. We have established relationships with all major insurance carriers and will notify your insurance company to begin the claims process and document the damage thoroughly with photos and detailed notes.

To minimize the risk of such incidents, homeowners should engage in regular tree maintenance, including trimming branches that overhang the house and removing any dead or diseased trees. Additionally, reinforcing roofs and installing storm-resistant features can help protect your home from potential damage caused by falling trees during extreme weather events.

Call Us!

When your home or commercial business sustains storm or wind damage, our local South Eugene and Florence teams are Here to Help.® We’ll restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Severe Weather and Water Intrusion – Safeguarding Your Business in Eugene.

7/23/2024 (Permalink)

We respond to commercial water damage emergencies 24/7 in Lane County.

Our local South Eugene and Florence teams are trusted leaders in commercial water damage restoration services. We know that our fast emergency response is key to minimizing the chances for expensive and labor-intensive repairs.

Severe weather events, such as heavy rainstorms, hurricanes, and flooding, pose a significant threat to commercial properties through water intrusion. Water can enter the building through roofs, windows, doors, and even the foundation, causing extensive damage to structures, inventory, and equipment.

Preparation is essential in mitigating the effects of severe weather. Regular maintenance and inspections of roofs, windows, and drainage systems can ensure they are in good condition to withstand heavy rain and wind. Additionally, implementing a comprehensive emergency response plan with water damage mitigation strategies can make a significant difference.

When water intrusion occurs, time is of the essence. Contacting a professional restoration service like SERVPRO® of South Eugene and Florence can prevent further damage and initiate recovery. Our team of experts can handle water extraction, drying, dehumidification, and repairs to compromised structures.

Severe weather is unpredictable, but proactive measures can significantly reduce the impact on your business. Investing in preventative maintenance and having a reliable restoration partner can safeguard your commercial property against the damaging effects of water intrusion from severe weather events.

Call Us Today!

When your commercial business or home in Eugene has a water damage emergency, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Wildfire Preparation Communication Alerts for Eugene Families?

7/16/2024 (Permalink)

We respond to fire damage emergencies 24/7 in Lane County.

Our South Eugene and Florence teams are trained and certified to restore wildfire damage. Wildfire season runs from May to October, so the State of Oregon website urges residents to be prepared for wildfire, including receiving alerts about wildfires from federal and state agencies. Here are their links and suggestions:

Be Informed

• Download the FEMA app. Get weather alerts from the National Weather Service for up to five different locations anywhere in the United States.
• Sign up for FEMA text messages to get updates from FEMA (standard message and data rates apply).

Here are basic commands to get started:

• To sign up to get preparedness tips: text PREPARE to 43362.
• To search for open shelters (for disaster survivors): text SHELTER and a ZIP code to 43362.
• To get a list of all keywords you can subscribe to: text LIST to 43362.
• To unsubscribe (at any time): text STOP to 43362.
• Before a disaster, follow local government on social media to stay up-to-date with official information before, during and after a disaster. Sign up for Twitter alerts from trusted government agencies to get notified when critical information goes out.

Call Us Today!

When your home or commercial business in Eugene is damaged by wildfire, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Washing Machine Malfunction Causes Water Damage Emergency in Florence?

7/9/2024 (Permalink)

We are a top choice for water damage restoration services in Lane County.

Our South Eugene and Florence teams are on call and ready to respond to water damage emergencies 24 hours a day. Washing machines, while essential for daily household chores, are a leading cause of water damage in homes.

Common issues such as burst hoses, faulty connections, and overloading can result in significant water leaks and flooding. A malfunctioning washing machine can release large amounts of water in a short period, quickly inundating floors and seeping into walls and subflooring.

The water damage caused by washing machines can be extensive. Leaks can ruin carpets, warp hardwood floors, and damage the structural integrity of walls and cabinets. If not addressed promptly, the excess moisture can lead to mold growth which may require costly remediation. Additionally, the continuous operation of a leaking washing machine can drive up water bills and waste a substantial amount of water.

To prevent water damage, homeowners should regularly inspect washing machine hoses and connections for signs of wear and tear. Replacing rubber hoses with more durable stainless steel braided hoses can reduce the risk of bursts. Also, ensuring the washing machine is properly balanced and not overloaded can help prevent excessive strain on the appliance and its components. By staying vigilant and performing regular maintenance, homeowners can avoid the headaches and expenses of washing machine-related water damage.

Call Us Today!

When your Florence home or commercial business has a water damage emergency, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Wolf Creek Residents Practice Firework Safety on July 4th?

7/1/2024 (Permalink)

We are leaders in fire damage restoration services in Lane County.

Our local South Eugene and Florence teams wish everyone in Lane County a Happy 4^th of July! In 2022, the Eugene City Council banned the use of fireworks due to the fire damage they impose on people and pets, making it unlawful to:

• Sell, use, light, detonate or display any “consumer” fireworks anywhere in the city at any time
• Use, light detonate or display any “display” fireworks anywhere in the city at any time except July 3 through July 5, unless specifically authorized by the City Manager or designee.

The City of Eugene allows some fireworks for consumer use and a list is provided on their website. If you do use fireworks at home, here are some safety tips for using them safely:

• Choose a place to light them that is away from buildings and flammable materials like grasses and dry leaves.
• Keep a bucket of water or a hose nearby for emergencies.
• Douse all expended fireworks with water to prevent trash fires.
• Never relight a “dud.” Soak it in water and throw it away.
• Supervise any activity involving fireworks.

There are many opportunities to enjoy public fireworks displays, including Springfield's Light of Liberty event, the Eugene Emeralds Baseball game, the Eugene Pro Rodeo, the Cottage Grove Speedway, Creswell and Historic Old Town Florence.

Call Us Today!

When your Wolf Creek home or commercial business suffers damage for a fire, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Why Do Florence Residents Rely On Us For Flooding Emergencies?

6/25/2024 (Permalink)

We are a top choice for water damage restoration services in Lane County.

Our local South Eugene and Florence teams have been restoring flood damage in Florence for many years. Residents and businesses know they can rely on us when they have a water damage emergency. Water is invasive and can cause significant damage in a short period of time when not mitigated quickly.

Highly Trained Team

All of our employees are equipped with the knowledge to restore your property damage. Our Professionals study Institute of Inspection Cleaning and Restoration Certification (IICRC) standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses

Advanced Technology and Techniques

We follow IICRC standards that utilize the field of psychometry, which involves the manipulation or temperature and relative humidity to rapidly remove moisture and dry the affected areas completely.

Additionally, we use powerful, industrial-grade water extraction equipment to remove the bulk of the water quickly, minimizing the chances for secondary damage and more expensive and time-consuming repairs.

Faster to Any Size Disaster™

Our technicians are on call and ready to respond to your emergency day and night, 365 days a year. We begin the mitigation process as soon as we arrive. Our immediate response reduces the chances for further damage and increased restoration costs.

Call Us Today!

When your home or commercial business in Florence has a flood damage emergency, our local South Eugene and Florence teams are always Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Toaster Fire Causes Smoke and Soot Damage in Wolf Creek Home?

6/18/2024 (Permalink)

We restore fire, smoke, and soot damage in Lane County “Like it never even happened.”

Our local South Eugene and Florence teams are trusted leaders in fire damage restoration services in Wolf Creek. We have the training, equipment, and experience to restore fire, smoke, and soot damage, no matter how extensive the damage is. A toaster catching fire can quickly escalate, leading to soot and smoke damage in several ways.

First, as the toaster ignites, flames may spread to nearby surfaces, such as kitchen cabinets or curtains, depositing soot as they burn. The intense heat generated can cause surrounding materials to scorch, releasing smoke particles into the air. These tiny particles can travel throughout the home, settling on walls, furniture, and other surfaces.

As the fire smolders, it produces thick smoke laden with harmful chemicals and particulate matter. This smoke can infiltrate porous materials like upholstery and carpets, leaving a lingering odor and discoloration behind. Additionally, smoke can seep into HVAC systems, spreading the damage to other areas of the house.

The cleanup process for soot and smoke damage can be extensive, requiring trained professionals to remove residue and deodorize affected areas. Moreover, the health hazards associated with inhaling smoke particles make prompt remediation essential to ensure the safety of occupants.

Call Us Today!

When your Wolf Creek home or commercial business needs fire damage restoration services, our local South Eugene and Florence teams are Here to Help® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

How Are Hidden Water Leaks Detected in Eugene Homes?

6/11/2024 (Permalink)

We restore water damage in Lane County “Like it never even happened.”

Our local South Eugene and Florence teams are leaders in water damage restoration services in Eugene. Hidden water damage can be elusive, often lurking behind walls, floors, or other inaccessible home areas. However, technology has provided advanced tools and methods for detecting and locating hidden water damage with greater precision and efficiency.

One commonly used technology for detecting hidden water damage is thermal imaging, also known as infrared thermography. Thermal cameras can detect temperature variations caused by moisture, allowing professionals to identify potential water intrusion points behind walls or ceilings. Moisture areas typically appear cooler or warmer than surrounding dry materials, providing valuable clues for locating hidden leaks.

Another technology used for detecting hidden water damage is moisture meters. These devices measure the moisture content of building materials such as drywall, wood, or insulation. By assessing moisture levels in different home areas, moisture meters can pinpoint areas of hidden water damage and guide remediation efforts.

These technological advancements provide valuable tools for detecting and addressing hidden water damage promptly, helping homeowners mitigate further damage and prevent potential health hazards associated with mold and mildew growth.

Call Us Today!

When your home or commercial business in South Eugene has water damage from a broken pipe inside your wall, our local South Eugene and Florence teams are Here to Help® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

When Should I Use a Professional Mold Removal Service in Florence?

6/4/2024 (Permalink)

We are leaders in mold damage restoration services in Lane County.

Our local South Eugene and Florence teams have the training, equipment, and experience to restore mold damage “Like it never even happened.” Using a professional mold removal service in Florence is recommended in several situations:

Identifying the Source: A mold outbreak is often the symptom of a hidden water leak. Trained professionals use specialized equipment to locate the source of the excess moisture and will address the issue as part of the remediation process to minimize the chances of the mold returning once the restoration process is complete.

Extensive Mold Growth: If you discover widespread mold covering a significant area, professionals are best equipped to effectively remediate large-scale infestations safely.

Hidden Mold: Mold can thrive in inaccessible areas like behind walls or under flooring. Professionals have the tools and knowledge to effectively locate and address hidden mold growth, preventing further spread.

Structural Damage: Mold can weaken wood and drywall, compromising your home's integrity. If mold has caused visible damage, professionals can assess and address structural concerns.

Recurring Mold Problems: If you've attempted DIY mold removal without success, professionals can identify underlying issues and implement effective solutions to prevent future growth.

Hiring a professional mold removal service ensures thorough and effective remediation, addressing extensive growth, hidden mold, structural damage, and recurring problems.

Call Us Today!

When your Florence home or commercial business has a mold outbreak, our local South Eugene and Florence teams are Here to Help® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Rare Summer Hailstorm Damages Homes in Florence, Oregon?

5/28/2024 (Permalink)

We respond to storm damage emergencies 24 hours a day in Lane County.

Our local South Eugene and Florence teams are leaders in storm damage restoration services. Hailstorms in Florence, Oregon, during the summer months, are relatively rare compared to other regions, but they can still occur under certain weather conditions. Typically, hailstorms in Florence are associated with the following specific atmospheric dynamics.

Convective Thunderstorms: Though less common in the Pacific Northwest than in other parts of the country, Convective thunderstorms can still develop during the summer months in Florence. These storms arise from the heating of the land, which creates instability in the atmosphere. Updrafts within these storms can carry raindrops to higher, colder altitudes, where they freeze and form hailstones. These hailstones can grow large enough to fall to the ground if conditions are conducive.

Cold Fronts and Atmospheric Instability: Occasionally, the passage of a cold front or the presence of an upper-level disturbance can create atmospheric instability, leading to the development of thunderstorms capable of producing hail. These systems may bring cooler air masses into contact with warm, moist air near the surface, setting the stage for hail formation within thunderstorms.

Localized Severe Weather Events: While not exclusive to summer, localized severe weather events such as supercell thunderstorms can occur in Florence under certain conditions. These powerful, rotating thunderstorms have the potential to produce large hail, damaging winds, and even tornadoes.

Call Us Today!

When your Florence home or commercial business suffers storm damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Tips for Keeping Your Home Safe During a Wind Advisory in Wolf Creek, Oregon?

5/21/2024 (Permalink)

We restore wind damage “Like it never even happened” in Lane County.

Our local South Eugene and Florence teams are trained and certified to restore wind damage. Living in Wolf Creek, Oregon, means preparing for the occasional wind advisory. Here are some steps to safeguard your property:

Secure Loose Items: Wind can turn seemingly harmless objects into projectiles. Secure outdoor furniture, decorations, and anything else that could potentially cause damage if picked up by strong gusts.

Trim Trees and Branches: Weak or overhanging branches can break off during high winds, threatening your home. Trim trees and remove dead branches that could fall onto your property.

Reinforce Doors and Windows: Ensure all doors and windows are adequately sealed and reinforced. Consider installing storm shutters or boarding up windows if necessary, especially for particularly vulnerable areas.

Check Roofing and Gutters: Inspect your roof for any loose or damaged shingles and repair them promptly. Clean out gutters to prevent clogging, which could lead to water damage during heavy rain accompanying the wind.

Emergency Preparedness: Have an emergency kit readily available, including essential supplies such as food, water, flashlights, batteries, and a first aid kit.

Call Us Today!

When your Wolf Creek home or commercial business sustains wind damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Garbage Disposal Malfunctions and Starts Fire in Florence Home?

5/14/2024 (Permalink)

We are leaders in water damage restoration services in Lane County.

Our local South Eugene and Florence teams restore water damage resulting from failed appliances every year in Lane County. While convenient, a household garbage disposal can cause damage to a home if it is not used or maintained properly.

One common issue is clogs, which can occur if inappropriate items like fibrous foods, bones, or grease are disposed of, leading to blockages in the drain pipes. These blockages can cause water to back up into the sink, potentially resulting in overflow and water damage to cabinets, flooring, and surrounding areas.

Additionally, garbage disposals can develop leaks over time due to worn seals, loose connections, or corrosion. These leaks may go unnoticed for some time, causing water to slowly drip or seep into the cabinet below, leading to mold growth, wood rot, and structural damage.

Improper use of garbage disposals, such as running them without enough water or overloading them with food waste, can also strain the motor and other components, leading to premature failure and costly repairs or replacement.

Regular maintenance, such as avoiding putting inappropriate items down the disposal, keeping it clean, and periodically checking for leaks or unusual noises, can help prevent these issues and mitigate the risk of property damage in the home.

Call Us!

When your home or commercial business in Florence has a water damage emergency from a leaking garbage disposal, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Flood Hazard Information for Wolf Creek Residents?

5/7/2024 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence teams are trained and certified to restore flood damage in Wolf Creek. According to the National Weather Service, flood hazards that may affect Oregon residents include:

Flash Flooding: Flash flooding is a rapid and extreme flow of high water into a normally dry area or a rapid rise in a stream or creek above a predetermined flood level, beginning within six hours of the causative event (e.g., intense rainfall, dam failure, ice jam).

Snowmelt: Flooding due to snowmelt often occurs in the spring when rapidly warming temperatures melt the snow. The water runs off the already saturated ground into nearby streams and rivers, causing them to rise rapidly and, in some cases, overflow their banks.

River Flooding: River flooding occurs when river levels rise and overflow their banks or the edges of their main channel, inundating normally dry areas.

Burn Scars and Debris Flows: Wildfires burn away an area's vegetation, leaving behind bare ground that tends to repel water. Rain runs off a burn scar towards a low-lying area, sometimes carrying branches, soil, and other debris. Flooding can produce mud and debris flows without vegetation to hold the soil in place.

Call Us Today!

When your Wolf Creek home or commercial business has flood damage, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Top Causes of Pipe Damage in Eugene Homes?

4/30/2024 (Permalink)

We are trusted leaders in water damage restoration services in Lane County.

Our local South Eugene and Florence teams have been restoring water damage from broken pipes for many years. Here are some of the top causes of pipe damage:

Corrosion: Over time, pipes made of materials such as galvanized steel or cast iron may corrode due to exposure to water, chemicals, and soil conditions, resulting in leaks or breaks.

Soil shifting: Eugene's soil composition, including clay-rich soils prevalent in the area, can undergo seasonal expansion and contraction, exerting pressure on underground pipes and causing them to crack or collapse.

Tree roots: Tree roots seeking moisture can infiltrate underground pipes through small cracks or joints, leading to blockages, damage, or ruptures in the pipe system.

Age and wear: Aging infrastructure and worn-out pipes are more susceptible to breaks and failures due to material degradation, weakening, and fatigue over time.

Construction activities: Excavation or construction projects in the area may inadvertently damage underground pipes, leading to breaks or ruptures in the water or sewer lines.

High water pressure: Excessive water pressure within the plumbing system can strain pipes, causing them to weaken or fail, particularly at joints or connections.

By addressing these common causes and implementing preventive measures such as regular inspections, maintenance, and proper insulation, residents and property owners in Eugene can help mitigate the risk of broken pipes and associated water damage.

Call Us Today!

When your home or commercial business has a water damage emergency, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Hailstorm Causes Property Damage to Home in Florence?

4/23/2024 (Permalink)

We restore storm damage 24 hours daily in Lane County.

Our local South Eugene and Florence teams are leaders in storm damage restoration services. Several types of storms occur during the springtime, including:

Rainstorms: Rainstorms are frequent during this time, bringing periods of steady rain and occasionally heavy downpours. These rainstorms contribute to the lush vegetation and vibrant greenery for which the region is known.

Thunderstorms: Springtime can also bring thunderstorms, though they are typically less frequent and intense compared to other parts of the country. Thunderstorms may develop due to atmospheric instability caused by temperature variations, particularly during the transition from winter to spring.

Windstorms: Windstorms are another potential weather hazard during the spring. While not as common as in other regions of Oregon, strong winds can occur, especially during frontal passages or when low-pressure systems move through the area. These windstorms can result in downed trees, power outages, and property damage.

Hailstorms: While less frequent than rain or thunderstorms, hailstorms can occur during the spring. Hail forms when thunderstorm updrafts carry raindrops to higher altitudes where they freeze before falling to the ground.

Call Us Today!

When your home or commercial business in Florence has storm damage, our South Eugene and Florence teams are always Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Wolf Creek Resident Requests Professional Inspection After Windstorm?

4/16/2024 (Permalink)

We respond to storm damage emergencies 24 hours daily in Lane County.

SERVPRO® is Here to Help® when your home or business in Wolf Creek sustains wind damage. Inspecting a home after a windstorm for signs of damage is imperative for several reasons. Windstorms can exert tremendous force on a property, potentially causing structural weaknesses or damage, compromising its integrity. Identifying and correcting these issues right away can minimize the potential for further deterioration and costly repairs in the future.

Additionally, seemingly minor damage from a windstorm can cause more significant damage if left unresolved.  For example, loose or missing shingles on the roof can lead to water infiltration, rotting of underlying materials, and eventual structural damage. Similarly, cracks in walls or foundations can worsen with time, compromising the stability of the entire structure.

Also, wind damage may only sometimes be apparent to the untrained eye. Hidden structural weaknesses or subtle signs of damage, such as hairline cracks or displaced siding, may go unnoticed without a thorough inspection. Detecting and addressing these issues can prevent safety hazards and mitigate the risk of further damage during subsequent storms.

Call Us Today!

When your Wolf Creek home or commercial business has a wind damage emergency, our South Eugene and Florence teams will restore your damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Improperly Installed Washing Machine Causes Water Damage in Florence Home?

4/9/2024 (Permalink)

We restore water damage 24 hours a day in Lane County.

SERVPRO of South Eugene and Florence respond to water damage emergencies from an improperly installed washing machine every year. These mishaps can lead to significant water damage in a home due to various potential issues:

Loose connections: If water supply hoses or drainage pipes are not securely connected to the washing machine or wall outlets, they may leak or detach during operation, causing water to spill onto the floor.

Overloading: Placing a washing machine on an uneven surface or overloading it with laundry can cause excessive vibrations during the spin cycle. This can loosen connections or cause the machine to shift, leading to leaks or spills.

Improper leveling: If the washing machine is not leveled correctly, it may not drain properly, leading to water pooling inside the machine or overflowing during the wash or rinse cycles.

Drainage problems: Incorrectly installed drainage hoses or insufficiently secured drainage pipes can leak or blockages, causing water to back up and overflow from the washing machine.

Faulty seals or gaskets: If seals or gaskets on the washing machine are damaged, worn out, or improperly installed, they may fail to contain water within the machine, resulting in leaks or spills onto the floor.

Inadequate ventilation: Insufficient ventilation around the washing machine can lead to moisture buildup, promoting mold growth and deterioration of surrounding materials.

Call Us Today!

When your Florence home or commercial business has water damage, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Spring Rain Causes Flooding and Property Damage in Wolf Creek?

4/2/2024 (Permalink)

We restore flood damage 24 hours a day in Lane County.

Wolf Creek residents and businesses have relied on SERVPRO® to restore their flood damage for many years. Residents can experience various types of flooding during the spring months. The specific type and severity of flooding can vary depending on precipitation, snowmelt, and local topography. Some potential spring flooding conditions include:

River Flooding: Wolf Creek is situated near the Applegate River, and springtime snowmelt combined with rainfall can cause the river to swell and overflow its banks, leading to river flooding. Additionally, ice jams can occur, particularly during periods of rapid warming, which may exacerbate river flooding by blocking the natural water flow.

Urban and Small Stream Flooding: Heavy rainfall during the spring can overwhelm drainage systems in urban and low-lying areas, leading to localized flooding. Small streams and tributaries may also experience flooding during intense precipitation.

Flash Flooding: Intense rainstorms, although less common in the region than in other parts of the country, can trigger flash flooding in Wolf Creek and surrounding areas. Flash floods can occur suddenly and with little warning, posing significant risks to life and property.

Call Us Today!

When your home or commercial business has a flood damage emergency, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO franchises are independently owned and operated.

Florence Home Floods Overnight Due to Broken Pipe?

3/26/2024 (Permalink)

We restore water damage 24 hours a day in Lane County.

Our local South Eugene and Florence team follows a comprehensive process to restore water damage. Although every water damage event is unique, we follow the same comprehensive process as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpets, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your home or commercial business in Florence has water damage from a broken pipe, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

High Wind Watch Issued for Lane County?

3/19/2024 (Permalink)

We restore storm damage 24 hours a day in Lane County.

Our local South Eugene and Florence team restores properties damaged by windstorms every year in and around Lane County. Preparing your home for a windstorm is essential to minimize potential damage and ensure safety for you and your property. Here are some steps you can take:

Secure Outdoor Items: Remove or secure outdoor furniture, decorations, and loose objects that could become projectiles in high winds.

Trim Trees and Branches: Prune overhanging branches and trim trees near your home to reduce the risk of falling limbs or trees damaging your property.

Reinforce Windows and Doors: Install storm shutters, reinforce windows with plywood, and check that doors have proper weatherstripping to prevent drafts and potential wind-driven rain.

Inspect Roofing: Ensure your roof is in good condition, replacing any missing or damaged shingles and securing loose ones to prevent wind-driven rain and debris from entering.

Secure Garage Doors: Reinforce garage doors or invest in a hurricane-resistant garage door to prevent wind from blowing them in or out.

Emergency Contacts: Have a list of emergency contacts, including utility companies and local emergency services, that are readily available.

Backup Power: Consider a backup generator to maintain essential power if your area is prone to extended power outages.

Call Us Today!

When your home or commercial business in Lane County has windstorm damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Ice Storm Causes Ice Dam Damage in Florence?

3/12/2024 (Permalink)

We restore ice dam damage 24 hours a day in Lane County.

Our local South Eugene and Florence team is a leader in ice dam damage restoration services. Ice storms can wreak havoc on homes, causing a range of damage that impacts both the exterior and interior. Here are some of the ways ice storms can contribute to ice dams and property damage:

Gutter and Downspout Damage:  Ice dams can form in gutters and downspouts, preventing proper drainage. This can result in ice dams backing up under shingles, damaging the roof, and causing leaks.

Siding Damage: Ice storms can coat a home's exterior with layers of ice. As ice expands, it can crack or warp siding materials, leading to the need for repairs or replacements.

Foundation Cracks: Water from melting ice can seep into the ground and freeze, leading to heaving and cracking of the foundation.

Tree Limb Damage: Ice can accumulate on tree limbs, causing them to break and fall onto the home's roof or power lines, potentially damaging the roof or causing power outages.

Interior Damage: If ice dams form and allow water to penetrate the roof, it can lead to interior damage. Ceilings, walls, and insulation can become saturated, resulting in stains, mold growth, and structural deterioration.

Frozen Pipes: Extremely cold temperatures during ice storms can freeze water pipes, leading to pipe bursts and water damage inside the home.

Call Us Today!

When your home or commercial business in Florence has ice dam damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Heavy Rain Causes Mold Outbreak in Wolf Creek?

3/5/2024 (Permalink)

We restore water intrusion damage 24 hours a day in Lane County.

Our local South Eugene and Florence team responds to water damage emergencies in Wolf Creek throughout the year. During the Spring rainy season, Lane County receives 42 percent of annual precipitation. With all the rain, mold outbreaks are a common challenge. Here are steps to help prevent mold growth:

Maintain Proper Ventilation: Ensure good airflow in your home by using exhaust fans in bathrooms and kitchens, opening windows when possible, and using a dehumidifier to reduce indoor humidity.

Fix Leaks Promptly: Inspect your roof, plumbing, and windows for leaks and repair them immediately. A well-maintained home is less susceptible to water intrusion.

Keep Gutters and Downspouts Clean: Regularly clean gutters and extend downspouts to direct rainwater away from your home's foundation to prevent water from seeping into crawlspaces.

Use Mold-Resistant Materials: When renovating or building, consider using mold-resistant drywall, paints, and insulation in susceptible areas like crawl spaces and bathrooms.

Monitor Indoor Humidity: Use a hygrometer to measure indoor humidity levels. Aim for humidity below 50% to discourage mold growth.

Clean and Maintain HVAC Systems: Change HVAC filters regularly and have your HVAC system inspected to prevent moisture buildup.

Use Mold-inhibiting Cleaners: Regularly clean and disinfect areas prone to moisture, such as bathrooms, kitchens, and basements, using mold-inhibiting cleaners.

By implementing these measures, you can significantly reduce the risk of mold damage during the rainy season in Lane County, Oregon.

Call Us Today!

When your home or commercial business in Wolf Creek has mold damage from stormwater intrusion, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Powerful February Storm Causes Property Damage in Eugene?

2/27/2024 (Permalink)

We restore storm damage 24 hours a day in Lane County.

Our local South Eugene and Florence teams are trusted leaders in storm damage restoration services. In Eugene, Oregon, the most common type of storm experienced in February is typically a winter storm or rainstorm. The region's climate during this month is characterized by its cool and often wet conditions, influenced by the Pacific Ocean and the proximity of the Cascade Range. Here are some key features of the most common February storms:

Rainstorms: The region receives ample rainfall throughout the winter months, including February. These rainstorms can bring heavy precipitation, leading to localized flooding, saturated soil, and the potential for landslides, especially in hilly areas.

Snowstorms: While less common, snowstorms can also occur during February. When temperatures drop significantly, snowfall can accumulate, causing transportation disruptions and potential power outages.

Windstorms: February may also see occasional windstorms with gusty winds, leading to fallen trees and power outages, particularly with heavy rain or snow.

Coastal Influence: Eugene's proximity to the Pacific Ocean can sometimes result in atmospheric river events, which bring extended periods of heavy rain and an increased risk of flooding in the region.

While February storms are not as extreme as those in other parts of the Pacific Northwest, residents should still be prepared for wet and potentially stormy weather, including heavy rain and occasional snowfall or windstorms.

Call Us Today!

When your home or commercial business has storm damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Crawlspace Flooded During Heavy Rain Event in Eugene?

2/20/2024 (Permalink)

We restore water damage from heavy rains in Lane County.

Our local South Eugene and Florence teams respond to storm-related emergencies 24 hours a day. During heavy rain, water can flood a crawlspace through various pathways, causing potential damage and structural issues. First, excessive rainfall saturates the ground, increasing the water table level. As the soil becomes overwhelmed with moisture, it loses its ability to absorb more water. Consequently, the water starts to pool around the foundation of a building.

Inadequate drainage systems or clogged gutters can worsen the problem. Rainwater may accumulate near the foundation walls, and water can seep through any cracks or gaps in the foundation. Additionally, if the crawlspace lacks proper sealing or waterproofing, water can infiltrate through vulnerable entry points such as vents, gaps in the crawlspace door, or utility penetrations.

Poor grading around the property can also direct rainwater towards the crawlspace rather than away from it, further increasing the risk of flooding. The combined effects of heavy rainfall, improper drainage, and structural vulnerabilities can lead to crawlspace flooding. This can result in structural damage, mold growth, and reduced indoor air quality, necessitating costly repairs and remediation efforts. To mitigate crawlspace flooding, it's essential to ensure proper drainage, sealing, and waterproofing measures and address any structural vulnerabilities that could allow water entry during heavy rain events.

Call Us Today!

When your home or commercial business in Eugene has crawlspace flooding or other water damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Cracked Supply Line Hose Causes Water Damage Wolf Creek Home?

2/13/2024 (Permalink)

We are leaders in water damage restoration in Lane County.

Our local South Eugene and Florence teams respond to water damage emergencies in Wolf Creek 24 hours a day. It’s a good idea to routinely inspect water hoses in and around the home as they can crack or deteriorate over time and cause water damage. Here are some examples:

Supply Lines: Flexible supply lines are commonly used for toilets, sinks, and faucets. Over time, the rubber or plastic construction of these hoses can degrade, leading to cracks or ruptures and causing leaks inside the home.

Washing Machine Hoses: The hoses connecting the washing machine to the water supply are prone to cracking, especially if they are old or made of low-quality materials. A rupture in these hoses can result in significant water damage in laundry areas.

Dishwasher Hoses: Similar to washing machine hoses, dishwasher supply lines can deteriorate, leading to water leaks. These hoses are often hidden beneath cabinetry, making it crucial to check them periodically.

Refrigerator Water Lines: Refrigerators with ice makers and water dispensers are equipped with water lines that can crack or develop leaks, potentially causing damage to the kitchen or nearby areas.

Call Us Today!

When your home or commercial business in Wolf Creek has a water damage emergency, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Signs of Ice Dam Damage in Eugene?

2/6/2024 (Permalink)

We restore ice dam damage in Lane County.

Our local South Eugene and Florence teams restore ice dam damage often during the freezing winter months. Here are some indicators that your residence may have ice dam damage:

Icicles: Keep an eye out for those dangling icicles that tend to form along the eaves or gutters; they are often a glaring indication of ice dams.

Water Stains: Look for telltale water stains or discoloration on your interior ceilings and walls.

Dripping or Leaking: If you notice water dripping from the ceiling or walls, particularly during or after a snowstorm, it could directly result from leaks caused by ice dams.

Damaged Gutters and Downspouts: Keep an eye on your gutters and downspouts, as ice dams can exert additional pressure, leading to sagging or damage.

Peeling Paint or Wallpaper: The moisture stemming from ice dam leaks can wreak havoc on your interior walls and ceilings, causing paint or wallpaper to peel, crack, or blister.

Warped or Stained Wood: Wooden components like rafters, sheathing, or attic insulation may exhibit signs of warping, staining, or discoloration when exposed to moisture from ice dams.

Call Us Today!

When your home or commercial business in Eugene has ice dam damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Florence Home Sustains Damage During Harsh Winter Storm?

1/30/2024 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our South Eugene and Florence teams respond to storm damage emergencies often during the winter. Winter storms in the Pacific Northwest can cause various types of damage to homes due to the region's unique weather patterns, which include heavy rainfall, snowfall, freezing temperatures, and strong winds. Some common types of damage include:

Roof Damage: Heavy snow and freezing rain can accumulate on roofs, potentially causing leaks, ice dams, and structural damage. Strong winds can also lift or dislodge roofing materials.

Water Intrusion: The combination of heavy rainfall and freezing temperatures can lead to water infiltration through roofs, walls, and foundations, resulting in water damage, mold, and rot.

Frozen Pipes: Freezing temperatures can cause water pipes to freeze and burst, leading to significant water damage inside homes.

Flooding: Excessive rainfall can saturate the ground, increasing the risk of flooding in low-lying areas and crawl spaces.

Tree Damage: Snow and ice accumulation on trees can cause branches or entire trees to fall onto homes, damaging roofs, siding, and windows.

Power Outages: Strong winds and ice can down power lines, resulting in power outages and potential damage to electrical systems.

Structural Damage: Prolonged exposure to wet and freezing conditions can weaken building materials, leading to structural damage over time.

Call Us Today!

When your Florence home or commercial business has a storm damage emergency and you need our services, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Tips for Inspecting Ice Dam Damage in Florence?

1/23/2024 (Permalink)

We are leaders in ice dam damage restoration services in Lane County.

Our South Eugene and Florence teams perform water damage restorations throughout the year, and during the winter, ice dam damage is a common threat to homes and businesses in Lane County. Inspecting for ice dam damage is crucial for homeowners to identify and address potential issues before they become more serious. Here's a safe and effective way to do it:

Start from the ground: Begin your inspection from the ground using binoculars. Look for signs of damage such as hanging icicles, ice buildup, or water stains on the exterior walls. Pay attention to areas where ice dams commonly form, like roof edges and valleys.

Examine the attic: Go to your attic and look for signs of water intrusion, such as wet insulation, water stains on the ceiling or walls, or mold growth. These are indicators that water has penetrated your home due to ice dams.

Remove snow carefully: Use a roof rake or long-handled broom to gently remove excess snow from your roof, especially near the eaves. This can help reduce the risk of future ice dam formation.

Professional assessment: If you're unsure about the extent of damage or how to address it, consult a professional roofing contractor or home inspector. They can provide expert advice and recommend necessary repairs or improvements.

Call Us Today!

When you discover ice dam damage in your Florence home or commercial business, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Eugene Business Sustains Wind Damage During Recent Storm?

1/16/2024 (Permalink)

Lane County businesses trust us to restore storm damage “Like it never even happened.”

Our South Eugene and Florence teams respond to storm damage emergencies 24 hours a day. Powerful winds are known to blow through the Pacific Northwest, causing power outages and damage to buildings and homes in Eugene. The powerful gusts associated with these storms can cause various types of damage:

Broken Windows and Doors: Strong winds can propel debris or objects against windows and doors, causing breakage. This compromises building security and can allow wind-driven rain and debris to enter, potentially damaging interior spaces.

Roof Damage: High winds can lift roofing materials, such as shingles or tiles, leading to roof damage or even partial removal. This exposes the building's interior to water intrusion, which can result in leaks and structural damage.

Exterior Damage: Siding, signage, and other exterior features of the building can suffer from wind-driven debris or direct impact, leading to cosmetic and structural damage.

Tree Damage: Falling branches or uprooted trees due to high winds can damage the building's exterior and windows, and may cause structural damage.

Power Outages: Windstorms can knock down power lines, leading to extended power outages that disrupt business operations.

Call Us Today!

When your commercial business or home in Eugene has a storm damage emergency, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Pipe in Ceiling Breaks and Causes Water Damage in Florence Home?

1/9/2024 (Permalink)

We are a top choice for water damage restoration services in Lane County. Key Words:

Our South Eugene and Florence teams are on call 24 hours a day, 365 days a year to respond to water damage emergencies. Fast mitigation is crucial when there is a broken pipe dripping water through the ceiling of a home for several reasons:

1. The longer water continues to drip or flow into your home, the more extensive the damage can become. It can saturate ceilings, walls, floors, and belongings, leading to structural issues and mold growth.
2. Excess moisture can create an ideal environment for mold to thrive. Mold can start to develop within 24 to 48 hours in the right conditions.
3. Structural Integrity: Prolonged exposure to water can compromise the structural integrity of your home.
4. Electrical Hazards: Water dripping through the ceiling can come into contact with electrical wiring or fixtures, creating electrical hazards.
5. Increased Repair Costs: The longer you wait to address the issue, the more extensive and costly the repairs are likely to be. Prompt mitigation can minimize the scope of the damage and reduce repair expenses.
6. Personal Belongings: Water damage can ruin or significantly damage personal belongings, including furniture, electronics, documents, and sentimental items. Fast mitigation can help salvage and restore items that might otherwise be lost.

Call Us Today!

When your home or commercial business in Florence has a water damage emergency from a broken pipe, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Sewer Backup Caused by Heavy Rains in Wolf Creek?

1/3/2024 (Permalink)

We are a leading choice for storm damage restoration services in Lane County.

Our South Eugene and Florence teams are on call and ready to respond to water damage emergencies 24 hours a day in Wolf Creek. Heavy rainstorms can cause various types of property damage. Here are some of the ways heavy rainstorms can lead to property damage:

Sewer Backup: Heavy rain can overwhelm municipal sewer systems, causing sewage to back up into homes and basements. This can result in not only property damage but also health hazards due to contaminated water.

Flooding: Heavy rainfall can overwhelm drainage systems, leading to flash flooding in low-lying areas. This can result in water entering homes and buildings, causing damage to floors, walls, electrical systems, and personal belongings. Basement flooding is a common issue during heavy rainstorms.

Foundation Damage: Excessive rain can saturate the soil around a building's foundation, potentially causing it to shift or crack. This can lead to structural issues and compromised stability.

Erosion and Landslides: Heavy rain can saturate the soil and trigger erosion on sloped properties. In some cases, this erosion can lead to landslides that damage homes, structures, and the surrounding landscape. Properties located near hillsides or on unstable terrain are particularly vulnerable.

Call Us Today!

When your Wolf Creek home or business has water damage from heavy rains, our local South Eugene and Florence team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Clogged Gutters Cause Water Intrusion Issues During Rainstorms in Eugene?

12/27/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our South Eugene and Florence teams witness firsthand the damage clogged rain gutters can cause to a home during a heavy rainstorm. Clogged rain gutters can lead to water intrusion issues during these heavy rain events due to their critical role in managing rainwater flow and preventing damage to a home's structure. When gutters become obstructed with debris such as leaves, twigs, or dirt, they can't effectively channel water away from the roof and the foundation, causing several problems.

During a heavy rain event, water can accumulate in the clogged gutters, adding excess weight and stress to the system. Over time, this additional weight can lead to gutter damage or detachment from the roof, making them ineffective.

When the rainwater can't flow properly through clogged gutters, it will overflow, often pooling near the foundation of the home. This pooling water can seep into the foundation, causing cracks, weakening the structure, and potentially leading to crawl space or basement flooding.

Additionally, when water overflows from clogged gutters, it can damage landscaping, erode soil, and create pathways for moisture to infiltrate exterior walls, windows, or door frames. This infiltration can result in water intrusion into the interior of the home, leading to ceiling leaks, wall damage, mold growth, and costly repairs.

Regular gutter maintenance is essential to prevent these problems and protect your property from water-related damage.

Call Us Today!

When your home or business in Eugene has storm damage, our local South Eugene and Florence team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Tree Roots Break Pipes and Cause Water Damage in Florence Home?

12/19/2023 (Permalink)

We restore commercial property damage 24 hours a day in Lane County.

Our local South Eugene and Florence teams are trusted leaders in water damage restoration services in Florence. Tree roots invading and compromising plumbing pipes can happen when trees are planted near underground plumbing systems. Here are some examples:

Attraction to Moisture: Tree roots are naturally drawn to sources of moisture, and underground plumbing pipes provide an attractive water supply. Small cracks or joints in the pipes can release water vapor, attracting roots seeking nutrients and moisture.

Penetration: Once tree roots detect moisture near the pipes, they begin to grow in that direction. They can penetrate pipes through small openings, cracks, or joints in search of water and nutrients. Over time, these roots can extend and expand within the pipe.

Blockages and Damage: As tree roots grow and multiply within the plumbing pipes, they can create blockages and obstructions. These root masses can catch debris, grease, and other materials, further contributing to pipe blockages. As the roots continue to grow, they can exert pressure on the pipes, causing cracks, fractures, or even complete pipe collapse.

Reduced Flow and Leaks: The presence of tree roots inside plumbing pipes can restrict the flow of water, leading to slow drains and backups. Additionally, as roots infiltrate pipes and cause damage, they can create leaks that allow wastewater to escape into the surrounding soil.

Call Us!

When your home or business in Florence has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Wolf Creek Property Saved from Extensive Water Damage by Fast Emergency Response Team?

12/12/2023 (Permalink)

We restore commercial property damage 24 hours a day in Lane County.

Our local South Eugene and Florence teams are trusted leaders in water damage restoration services. Wolf Creek commercial businesses rely on our fast emergency response and team of highly trained technicians to restore water damage to preloss conditions. Water is invasive, and the longer it remains untreated, the greater the chances of more extensive and costly repairs.

The extent of the damage depends on various factors, such as the source of the water, the duration of exposure, and the type of building materials. Here are some examples of how water damage can compromise a commercial property:

Structural Damage

Weakening of structural components: Water can compromise the integrity of walls, floors, ceilings, and support structures, leading to structural instability.

Rot and decay: Water exposure can cause wood and other organic materials to rot or decay, potentially requiring expensive structural repairs.

Foundation damage: Prolonged water exposure can erode a building's foundation, leading to settlement issues and further structural problems.

Mold and Mildew Growth

Moisture from water damage creates ideal conditions for mold and mildew growth. Mold can spread quickly through a building when there is excess moisture.

Mold can damage building materials, including drywall, insulation, and wood, necessitating removal and replacement.

Electrical and Mechanical Damage

Water can damage electrical systems and equipment, leading to short circuits, malfunctions, or electrical fires.

Mechanical systems such as HVAC units, elevators, and industrial machinery can be adversely affected by water exposure, leading to costly repairs or replacements.

Flooring and Finishes Damage

Water can damage various flooring types, including carpeting, hardwood, and tile. Delamination, warping, and discoloration are common issues.

Wall finishes, such as paint and wallpaper, can peel and blister due to water exposure.

Contents and Inventory Loss

Water damage can ruin office equipment, inventory, furniture, documents, and electronic devices, resulting in significant financial losses.

Irreplaceable items, such as historical records or artwork, may be permanently damaged.

Business Interruption

Water damage can force a business to shut down temporarily or even permanently, leading to lost revenue, layoffs, and damage to the company's reputation.

Insurance Costs

Unmitigated water damage can result in higher insurance premiums or even denial of future coverage. Insurance claims may be denied if the damage is deemed a result of negligence.

Decreased Property Value

Extensive, unresolved water damage can decrease the overall value of the commercial property, making it less attractive to potential buyers or tenants.

To mitigate the potential damages of water intrusion, it is crucial to address water issues promptly through water removal, structural drying, and mold remediation if necessary.

Call Us Today!

When your commercial business or home in Wolf Creek has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

What Kind of Storms Can I Expect This Winter in Florence?

12/5/2023 (Permalink)

We restore storm damage 24 hours a day in Lane County.

Our local South Eugene and Florence teams respond to storm damage emergencies every winter in Florence. During the winter months, you can expect a combination of weather conditions associated with the region's coastal climate. While winter storms can vary from year to year, here's a general overview of what you might experience during a typical winter storm in Florence:

Rain: Winter is characterized by frequent rainfall. Rainfall can be steady and sometimes heavy during winter storms. Coastal areas often receive a significant amount of precipitation during the wet season.

Wind: Strong winds are common along the Oregon coast during the winter months. Winter storms can bring gusty winds, which may lead to power outages, downed trees, and challenging driving conditions, especially on coastal highways.

High Surf: Winter storms can generate high waves and dangerous surf conditions along the coast. Coastal flooding and beach erosion can occur during periods of extreme weather, so residents and visitors should be cautious and stay informed about local warnings and advisories.

Mild Temperatures: Coastal areas like Florence tend to have milder winter temperatures compared to inland regions. While snowfall is rare near the coast, it can occasionally occur at higher elevations in the surrounding coastal mountains.

Flooding: The combination of heavy rainfall and the potential for rising rivers can lead to localized flooding, particularly in low-lying areas and along riverbanks.

Residents and visitors should stay informed about local weather forecasts and warnings issued by the National Weather Service and follow any recommendations or evacuation orders from local authorities during severe weather events.

Call Us Today!

When your home or commercial business in Florence suffers storm damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Tree Falls and Damages Florence Home During a Heavy Rainstorm?

11/27/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence teams are on call and ready to respond to storm damage emergencies 24 hours a day in Florence. Heavy rain can potentially cause trees to fall under the right conditions. Here are some of the reasons trees may be at risk for falling during heavy rain:

Soil Saturation: Heavy rain can saturate the soil, making it soft and more susceptible to tree root destabilization. When the soil becomes too wet, it may not provide the necessary support for a tree's roots, increasing the risk of uprooting.

Wind: Heavy rain is often accompanied by strong winds, which can exert lateral forces on a tree's canopy and branches. If a tree's roots are already compromised due to saturated soil, these wind forces can further destabilize the tree, increasing the likelihood of it falling.

Tree Health: The overall health and condition of a tree play a significant role in its stability during adverse weather conditions. Trees that are already weakened by disease, pests, or structural issues are more susceptible to falling during heavy rain and wind.

Species and Age: Certain tree species have shallower root systems and are more prone to toppling during heavy rain and wind. Additionally, younger trees with less established root systems are generally more vulnerable than older, mature trees.

Previous Damage: Trees that have previously suffered damage, such as lightning strikes or mechanical injury, may be more prone to falling during severe weather events.

Site-Specific Factors: The location of the tree within your property, its proximity to structures, and the presence of other trees can all influence the risk of it falling during heavy rain.

Given these factors, it's essential to assess the health and stability of trees on your property regularly, especially if you live in an area prone to heavy rain and strong winds. Proper tree maintenance, such as pruning, can help reduce the risk of falling trees. If you have concerns about the stability of a particular tree or its potential impact on your property during heavy rain, consider consulting with a certified arborist who can provide expert advice and guidance.

Call Us Today!

When your home or commercial business in Florence has a storm damage emergency, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO^® Franchises are independently owned and operated.

Leaking Outdoor Faucet Causes Water Damage to Home in Wolf Creek?

11/20/2023 (Permalink)

We restore water damage “Like it never even happened” in Lane County.

We had no idea the water valve to the outdoor water tap was leaking. The water that dripped out of the faucet pooled next to our back door and then seeped into our kitchen while we were at work. When we arrived home, we discovered a small shallow lake in our kitchen! Our insurance adjuster told us to call the local South Eugene and Florence team and I’m glad we did. When the technicians arrived, they conducted an assessment and took the following steps:

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident.

• Survey Damage
• Complete Safety Inspection

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Water Extraction and Drying

We use powerful, industrial-grade water extraction and drying equipment to remove the bulk of the water quickly. We also document and monitor the drying process to confirm the area has been restored to normal humidity levels.

Call Us Today!

When your home or commercial business in Florence has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We typically arrive onsite within four hours of your call for help. Call us today at 541-345-0115.

SERVPRO of South Eugene and Florence are independently owned and operated.

SERVPRO of South Eugene / Florence: Your Trusted Local Experts in Commercial Property Damage Restoration.

11/14/2023 (Permalink)

When commercial property damage disrupts your business, SERVPRO of South Eugene / Florence is your trusted local partner with years of experience in r

When commercial property damage strikes, the consequences can be devastating. Storm damage, water damage, or any other disaster can disrupt your business operations. At SERVPRO® of South Eugene / Florence, we are your dependable local and community-based restoration professionals, committed to being Here to Help® whenever you need us.

With years of experience, our team is well-prepared to handle any commercial property damage situation. From waterlogged offices to storm-damaged storefronts, we have successfully restored numerous businesses. We understand the urgency of getting your operations back to normal.

What sets us apart is our unwavering commitment to our local business community. We recognize the unique challenges faced by South Eugene and Florence businesses during property damage incidents, and we're just a phone call away, ready to respond with professionalism and expertise.

Don't let commercial property damage disrupt your business. Rely on SERVPRO of South Eugene / Florence, your experienced and trusted local restoration partner, to help you get back on track. We're Here to Help®!

SERVPRO of South Eugene / Florence are independently owned and operated.

Are You Prepared for a Power Outage in Florence?

11/7/2023 (Permalink)

We are trusted leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence team wants everyone in Florence to be prepared for a power outage. Here are some things you can do to stay safe during a power outage from the State of Oregon website:

During a Power Outage 

• Contact your electric utility service provider to inform them of an outage.Below is the contact information for the investor-owned utilities regulated by the PUC. If uncertain which utility serves your area, find your utility. 
  • Portland General Electric – 800-544-1795
  • Pacific Power – 877-508-5088
  • Idaho Power – 800-488-6151
• Avoid downed power lines at all costs
• Stay clear of utility crews working to restore service in your community.
• Use flashlights or battery-operated lanterns for emergency lighting.Do not use candles or other potential fire hazards. 
• Turn off lights and unplug electric appliances except for the refrigerator and freezer to help avoid a surge to the system when service is restored. After turning off all the lights, turn one light on to know when power has been restored.
• Use generators safely. Do not run the generator inside the home or garage or anywhere near a window or vent, as these spaces can capture deadly levels of carbon monoxide.
• Check on elderly neighbors or individuals with special needs who might need additional assistance.

Call Us Today!

When your home or commercial business in Florence has a storm damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® of South Eugene and Florence are independently owned and operated.

24-Hour Crime Scene Cleanup Services for Wolf Creek Businesses?

10/24/2023 (Permalink)

We restore commercial property damage 24 hours a day in Lane County.

Have you ever wondered who cleans up after a crime scene investigation ends? We do! These events leave behind blood and other biohazard contaminants that can cause serious illness. Our local South Eugene and Florence technicians have the equipment and protective gear required to clean and restore trauma and crime scenes effectively. They are trained and certified to restore crime scenes so Wolf Creek businesses can reopen again quickly after a crime scene occurs. 

Crime scene investigations leave behind fingerprint and evidence-gathering chemicals that are difficult to remove without the right cleaning agents. Our technicians follow Occupational Safety and Health Administration (OSHA) guidelines and protocols.

 Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Crime Scene Residues

We can clean and restore your property after a crime scene investigation, from fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accidents, trauma, crime, or death. Our trained Professionals clean, disinfect, and deodorize the structure.

Call Us Today!

When your commercial business in Wolf Creek needs crime scene cleanup services, our local South Eugene and Florence team will clean and restore your commercial property “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Are Some Common Causes of Pipe Failure in South Eugene?

10/17/2023 (Permalink)

We restore water damage 24 hours a day in Lane County.

Our local South Eugene and Florence team is a trusted leader in water damage restoration services. Some of the most common causes of pipe failure:

Corrosion: Corrosion occurs when pipes degrade due to chemical reactions with water or other substances, leading to weakened walls and eventually leaks.

Age: Over time, pipes can deteriorate due to wear and tear, resulting in cracks, leaks, and reduced structural integrity.

Water Pressure: Excessive water pressure can stress pipes, causing them to develop leaks or burst. Rapid pressure changes, such as water hammer, can also contribute to pipe failure.

Freezing: When water in a pipe freezes, it expands and can lead to pipe bursts. This is particularly common in colder climates.

Physical Damage: Pipes can be damaged during construction, renovations, or even by accidental impacts, causing cracks or fractures that lead to leaks.

Tree Root Intrusion: Tree roots seeking water can grow into pipes, causing blockages, damage, and eventual pipe failure.

Poor Installation: Incorrect installation techniques, such as improper joint connections or inadequate support, can lead to premature pipe failure.

Chemical Reactions: Exposure to certain chemicals or substances carried by the water can lead to pipe deterioration or corrosion.

Regular inspections, proper installation, and addressing and correcting issues quickly can help minimize the risk of pipe failure.

Heavy Rain Causes Urban Flooding and Water Intrusion Issues in Florence?

10/10/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence team responds to storm damage emergencies throughout the year in Florence. If your home is compromised by water damage during a storm, here are some things you can and should not do while waiting for professional help to arrive:

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after the removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines, or other colored items on wet carpets or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Call Us Today!

When your home or commercial business in Florence has a storm damage emergency, our local South Eugene and Florence team will restore your storm damage “Like it never even happened.”  Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wolf Creek Residents Are Preparing for Stormy Weather?

10/3/2023 (Permalink)

We restore storm damage 24 hours daily in Lane County.

Our local South Eugene and Florence team is a trusted leader in storm damage mitigation and restoration services. For years, Wolf Creek residents and commercial businesses have relied on us to restore their storm damage. Fall is here and potential storm hazards can be minimized by inspecting and performing routine maintenance to your home’s exterior.

Sealing and Insulation

Inspect your home for any cracks or gaps in your home’s exterior and seal them to minimize the chances of water intrusion. Check to make sure your windows and doors are properly sealed and caulk any gaps and replace weather stripping as needed.

Clear Rain Gutters and Downspouts

Inspect rain gutters and downspouts and clear them of any leaves, soil, and debris. Installing gutter guards can help prevent future overflows and protect your roofing system exposure from water baking up and into these drainage systems.

Call Us Today!

By taking some steps now to minimize the chances of water intrusion, you can have peace of mind knowing your home is prepared to weather the next big storm. When your home or commercial business in Wolf Creek has a storm damage emergency, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Flooded Factory in Eugene Restored Overnight?

9/26/2023 (Permalink)

We respond to commercial water damage emergencies 24 hours a day in Lane County.

The water sensors in our Eugene facility alerted our foreman to a water damage emergency in our building. A faulty sensor in our (fire) sprinkler system caused the sprinklers to activate in part of the building, saturating sensitive equipment and supplies with water. Fortunately, the local South Eugene and Florence team arrived quickly and went to work immediately mitigating the damage.

They used powerful water extraction equipment to pull the bulk of the water up quickly and dried the equipment and their bases and died underneath every piece of furniture and shelving unit that was exposed to the water. They set up powerful air blowers and air movers and documented and monitored the drying process to ensure the room returned to normal moisture levels. Once the area was dried completely, they cleaned and sanitized the area. Due to the team’s fast emergency response and competency, we were able to open the next day for business as usual!

What are we a top choice for commercial emergency water damage services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home in Eugene has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Eugene Community Creates a Safer Tomorrow During National Preparedness Month?

9/19/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Every September, the Federal Emergency Management Agency devotes the month of September as National Preparedness Month, a month filled with awareness campaigns and community activities that help people plan for emergencies and disasters. Our local team in South Eugene and Florence responds to storm damage emergencies every year and encourages participation in these community events this month.

National Preparedness Month holds immense importance as it serves as a vital platform to educate individuals about the risks and hazards that could significantly impact their lives. Natural disasters like floods and wildfires, or those arising from human-made incidents like chemical spills, can strike without warning. Through its advocacy for preparedness, this initiative strives to equip both individuals and communities with the knowledge and tools needed to proactively respond to these events, lessening their adverse effects and ultimately safeguarding precious lives.to take necessary actions during these emergencies and ultimately save lives.

This year, the emphasis is on older adult populations and ensuring their needs are met during and after a disaster or emergency. Many older adults require medication and caregiver support or live in isolation and may need community support to stay safe. Addressing the specific needs and challenges faced by older adults enhances their resilience and reduces the negative impacts of emergencies on their lives.

Call Us Today!

When your home or commercial property in Eugene has storm damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Failed Water Heater Floods Wolf Creek Business Overnight?

9/12/2023 (Permalink)

We are leaders in commercial water damage restoration services in Lane County.

The sensor on our company’s water heater alerted me to a leak in the early hours of the morning. When I arrived on site, there was an inch of water covering the first floor. I called the local team in South Eugene and Florence and they did not disappoint!

The team immediately extracted the water from our Wolf Creek office using powerful, industrial-grade equipment, moved all of the office furniture, and set up air blowers and dryers. They monitored and documented the drying process and contacted our insurance company and assisted with the insurance process and paperwork.

After the area was dried completely, they cleaned and sanitized the room and replaced all of the furniture. The next day they supervised the replacement of the water heater and now you would never know we had a flooded floor in our building! Due to their fast emergency response time and use of powerful water extraction and drying equipment, we saved money and time and avoided a more costly repair!

Call Us Today!

When your commercial business or home in Wolf Creek has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Windy Conditions, Warm Temperatures, and Low Humidity Causes Red Flag Warning in Florence?

9/5/2023 (Permalink)

We restore wind damage 24 hours a day in Lane County.

The National Weather Service issues Red Flag Warnings to inform the public, firefighters, and land management agencies of warm temperatures, very low humidities, and stronger winds that can combine to produce an increased risk for fire danger. Our team in South Eugene and Florence wants everyone to be aware of Red Flag Warnings and offer these safety tips from the National Weather Service:

• If you are allowed to burn in your area, all burn barrels must be covered with a weighted metal cover, with holes no larger than 3/4 of an inch
• Do not throw cigarettes or matches out of a moving vehicle. They may ignite dry grass on the side of the road and become a wildfire.
• Extinguish all outdoor fires properly. Drown fires with plenty of water and stir to make sure everything is cold to the touch. Dunk charcoal in water until cold. Do not throw live charcoal on the ground and leave it.
• Never leave a fire unattended. Sparks or embers can blow into leaves or grass, ignite a fire, and quickly spread

Call Us Today!

When your home or commercial business in Florence has wind damage, our local South Eugene and Florence team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Flooded Florence Business Operational Again Within Hours?

8/29/2023 (Permalink)

We restore commercial water damage 24 hours a day in Lane County.

Our team in South Eugene and Florence understands the necessity of getting your business running again quickly after a water damage loss. Our highly trained and certified team uses powerful, industrial-grade water extraction and drying equipment to rapidly pull the majority of the water and dry the damaged area thoroughly. We always work to cause the least disruption to customers and employees when possible. Here are some examples of the types of equipment we use:

Moisture Detection and Measurement

• Surface moisture meters
• Infrared imagery
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your commercial business or home in Florence has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your commercial water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Damaging Winds Cause Tree to Fall on Wolf Creek Home?

8/22/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

When powerful winds blew through Wolf Creek and the tree fell on my house, I knew I had to get help right away. My neighbor told me to call the team in South Eugene and Florence, and I’m happy I did! They sent a team out right away to tarp and board up the roof and broken window and inspected and assessed the damage. They contacted my insurance adjuster and helped me with the insurance process and paperwork.

I was happy to find out that this team was qualified to manage all phases of the restoration process, from the initial mitigation and cleanup to the rebuilding phases of the restoration. This eliminated the headache of juggling and managing the various trades and vendors required to complete the job. It was nice to have one company managing the entire project from start to finish.

Rebuilding Services

• Tree Removal
• Board Up
• Roof Tarp
• Carpet Repair and Installation
• Roofing Services
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair

Call Us Today!

When your home or commercial business in Wolf Creek has wind damage, our local South Eugene and Florence team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Damaging Winds Cause Tree to Fall on Wolf Creek Home?

8/22/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

When powerful winds blew through Wolf Creek and the tree fell on my house, I knew I had to get help right away. My neighbor told me to call the team in South Eugene and Florence, and I’m happy I did! They sent a team out right away to tarp and board up the roof and broken window and inspected and assessed the damage. They contacted my insurance adjuster and helped me with the insurance process and paperwork.

I was happy to find out that this team was qualified to manage all phases of the restoration process, from the initial mitigation and cleanup to the rebuilding phases of the restoration. This eliminated the headache of juggling and managing the various trades and vendors required to complete the job. It was nice to have one company managing the entire project from start to finish.

Rebuilding Services

• Tree Removal
• Board Up
• Roof Tarp
• Carpet Repair and Installation
• Roofing Services
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair

Call Us Today!

When your home or commercial business in Wolf Creek has wind damage, our local South Eugene and Florence team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Oven Fire Causes Smoke and Soot Damage in Eugene Home?

8/15/2023 (Permalink)

We are certified to restore fire, smoke, and soot damage in Lane County.

When my oven caught fire, I was lucky to have a fire extinguisher close by. I put out the fire quickly, but my house smelled like smoke and I had soot damage on the kitchen walls. My neighbor told me to call the team in South Eugene and Florence and I’m glad I did!

The team arrived quickly and immediately went to work. They removed all of the oily smoke and soot from the kitchen walls, ceilings, and other surfaces exposed to the smoke and soot damage. Then, the team cleaned, sanitized, and disinfected all of the restorable items damaged by the fire. They used a variety of cleaning techniques to restore my kitchen and other belongings to pre-fire condition. They also removed the smoke odors using industrial air scrubbers and fogging equipment. Now, you would never know I had a fire in my kitchen!

Fire Damage Restoration Process

Although every fire loss is different, we use the same process to restore fire damage as follows:

Step 1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Call Us Today!

When your home or business in Eugene has fire, soot, and smoke damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Clothes Dryer Fire Caused by Clogged Lint Trap in Wolf Creek Home?

8/7/2023 (Permalink)

We are leaders in fire damage restoration services in Lane County.

Our local South Eugene and Florence teams see the damage failed household appliances can cause to homes in Wolf Creek. In a report published by the National Fire Protection Association (NFPA), the leading cause of clothes dryer fires was the failure to clean them. Here are some tips for operating your clothes dryer safely from the NFPA:

• Have your dryer installed and serviced by a professional
• Do not use the dryer without a lint filter
• Make sure you clean the lint filter before or after each load of laundry
• Rigid or flexible metal venting material should be used to sustain proper air flow and drying time
• Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating
• Once a year, or more often if you notice that it is taking longer than normal for your clothes to dry, clean lint out of the vent pipe or have a dryer lint removal service do it for you
• Keep dryers in good working order
• Make sure the right plug and outlet are used and that the machine is connected properly
• Follow the manufacturer’s operating instructions and don’t overload your dryer
• Turn the dryer off if you leave home or when you go to bed

Call Us Today!

When your home or business in Wolf Creek has fire damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Is Your Home in Eugene Prepared for Wildfire Risk?

8/1/2023 (Permalink)

We restore fire damage 24 hours a day in Lane County.

It’s wildfire season and our local South Eugene and Florence teams want everyone to be prepared for wildfire risk. The Oregon Office of the State Fire Marshal urges residents to create a buffer of defensible space between their home or business and the grass, trees, shrubs, and any wildland area that surrounds it.

The National Fire Protection Association suggests choosing fire-resistant building materials and limiting the amount of flammable vegetation in three home ignition zones.

• Trim branches that overhang the home, porch, and deck
• Prune branches of large trees up to 6 to 10 feet from the ground
• Remove plants containing resins, oils, and waxes
• Use crushed stone or gravel instead of flammable mulches from 0 to 5 feet around the house
• Keep your landscape in good condition

Wildfires can send embers flying up to three to five miles ahead of a large flame front, so any steps to protect your property in advance of a fire threat will minimize the chances of sustaining wildfire damage.

Call Us Today!

We hope you stay safe from fire damage this wildfire season, but if you need fire damage restoration services in your Eugene home or commercial business, our local South Eugene and Florence team is Here to Help. ® We’ll restore your fire damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Broken Pipe Floods Florence Business Overnight?

7/25/2023 (Permalink)

We are leaders in commercial water damage restoration services in Lane County.

Our local South Eugene and Florence teams respond to commercial water damage emergencies 24 hours a day, 365 days a year. Water damage can happen at any time for any number of reasons. Some of the top causes of water damage in the United States are:

• Severe weather
• Clogged gutters
• Leaking pipes
• Washing machine water supply line leaks
• Condensation from air conditioners
• Blocked drains
• Malfunctioning sprinkler systems
• Leaking water heaters

Here are some more facts about water damage:

• 98 percent of basements in the United States will experience some type of water damage during their lifespans
• 37 percent of homeowners in the United States claim to have suffered losses from water damage
• 5 billion is the annual cost to insurance companies from water damage and mold in the United States
• $6,975 is the average cost of a home water damage insurance claim
• The average age of failed washing machine supply line hoses is 8.7 years
• 75 percent of water heaters fail before they are 12 years old

 Call Us Today!

When you have water damage and need emergency cleanup and restoration services in your commercial business or home in Florence, our local South Eugene and Florence team will restore your damage “Like it never even happened.”  Call us today at 541-345-0115.

Franchises are independently owned and operated.

Windstorm Causes Property Damage in Wolf Creek Neighborhood?

7/18/2023 (Permalink)

When you have wind damage in Lane County, we are Here to Help. ®

Our local South Eugene and Florence teams are available 24 hours a day, 365 days a year to respond to storm damage emergencies in Wolf Creek. Windstorms are common in the Pacific Northwest, and they can cause significant damage to homes and properties. When a tree limb shatters your window in the middle of the night and you need emergency storm damage restoration services, we can help.

As soon as we arrive,  we will inspect and assess the damage and tarp and board up any areas of the structure that are exposed to the elements to minimize the potential for further damage. We have relationships with all of the major insurance companies and can assist you with the insurance process and paperwork. We can also supervise a full range of rebuilding services when required to restore property damage. This gives our customers peace of mind knowing they have one company managing the entire restoration process from start to finish.

Call Us Today!

When you have wind damage and need emergency cleanup and restoration services in your Wolf Creek home or commercial business, our local South Eugene and Florence team will restore your damage “Like it never even happened.” We typically arrive onsite within four hours of your call for help. Call us today at 541-345-0115.

Franchises are independently owned and operated.

Elderly Couple Saved by Smoke Detector in Florence?

7/11/2023 (Permalink)

We are leaders in fire damage restoration services in Lane County.

Our local South Eugene and Florence teams respond to fire damage emergencies every year and offer these fire safety tips for elderly populations from the National Fire Protection Association:

• Keep it low
  If you don't live in an apartment building, consider sleeping in a room on the ground floor in order to make emergency escape easier. Make sure that smoke alarms are installed in every sleeping room and outside any sleeping area. Have a telephone installed where you sleep in case of emergency. When looking for an apartment or high-rise home, look for one with an automatic sprinkler system.
• Sound the alarm
  If anyone in your household is deaf or if your own hearing is diminished, consider installing a smoke alarm that uses a flashing light or vibration to alert you to a fire emergency. 
• Do the drill
  Conduct your own, or participate in, regular fire drills to make sure you know what to do in the event of a home fire. If you or someone you live with cannot escape alone, designate a member of the household to assist, and decide on backups in case the designee isn't home.
• Open up
  Make sure that you are able to open all doors and windows in your home.
• Stay connected
  Keep a telephone nearby, along with emergency phone numbers so that you can communicate with emergency personnel if you're trapped in your room by fire or smoke.

Call Us Today!

When you have a fire damage emergency in Florence, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wolf Creek Home Flooded by Leaking Icemaker?

7/5/2023 (Permalink)

We are leaders in water damage restoration services in Lane County.

Appliance leaks are common causes of water damage in the United States, but with routine inspection and maintenance, some may be minimized or avoided. Our local South Eugene and Florence teams respond to more water damage emergencies in Wolf Creek and Lane County than any other form of property damage emergency. Here are some water damage prevention tips for home appliances from the Environmental Protection Agency:

• Have a plumber inspect and maintain your water heater on a regular basis
• Replace hoses on appliances like washing machines, dishwashers, and ice makers at any sign of wear following the manufacturer’s timetable for hose replacement
• Make sure everyone in the household knows how to shut off the main water shut-off valve
• Make sure you have a reliable sump pump for protecting your basement

Our Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

You never know when an appliance in your Wolf Creek home or business will break down and cause water damage, but when you need emergency assistance, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Windstorm Causes Property Damage in Florence?

6/27/2023 (Permalink)

We restore storm damage “Like it never even happened” in Lane County.

Florence residents and businesses have relied on our local South Eugene and Florence teams to restore storm damage for many years. Powerful windstorms are known to cause property damage, knocking down trees and powerlines. Anything not tied down can become a flying projectile that can damage anything in its wake. The City of Florence asks residents to report damage from fallen trees and powerlines by calling 911.

Downed Power Lines

Additionally, the City of Florence cautions people to stay clear of downed power lines and downed trees in their area, even if they believe that the lines are dead or have been de-energized by the power company. This is because power lines can become re-energized as circuits are restored or come in contact with live lines. Finally, the city warns that power company assessment crews may visit sites before the repair crews so they urge residents to not make assumptions that the lines have been de-energized because a power company crew has visited the site.

Call Us Today!

You never know when a major wind storm will blow in and cause property damage, but when your home or commercial business in Eugene has wind or other storm damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Eugene Residents Prepare for Evacuation During Heavy Rain Event?

6/20/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

If you were told to evacuate your home, would you be ready? Our local South Eugene and Florence team is a trusted leader in storm damage mitigation and restoration services. Here are some tips for preparing to evacuate your home from the Insurance Information Institute:

Keep Your Options Open

Identify where you can go in the event of an evacuation. Try to have more than one option: the home of a friend or family member in another town, a hotel, or a shelter.

Map Your Escape Routes

Map out your primary routes and backup routes to your evacuation destinations in case roads are blocked or impassable. Try to have a physical map of the area available in case GPS satellite transmissions are down or your devices run out of power. 

Pre-arrange Meet-Up Places

Pre-arrange a designated place to meet in case your family members are separated before or during the evacuation. Ask an out-of-town friend or family member to act as a contact person for your family.

Document Your Plans

Put all evacuation plans in writing along with pertinent addresses and phone numbers and give them to each member of the family. Note that many home printer inks are NOT waterproof, so take appropriate precautions to ensure legibility.

Listen to the Radio

Listen to the National Oceanic and Atmospheric Administration (NOAA) Weather Radio or local radio or TV stations for evacuation instructions.

Call Us Today!

When your home or commercial business in Eugene has storm damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wolf Creek Home Battered by Summer Storm?

6/13/2023 (Permalink)

We restore storm damage 365 days a year in Lane County.

For many years, Wolf Creek residents have relied on Our local South Eugene and Florence team to restore storm damage. During the summer months, afternoon thunderstorms can occur, and some may produce small hail. Here are some thunderstorm safety tips from the Federal Emergency Management Agency (FEMA) for preparing for a thunderstorm:

Know Your Risk
Know your area’s risk for thunderstorms. In most places, they can occur year-round and at any hour. Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

Strengthen Your Home
Cut down or trim trees that may be in danger of falling on your home. Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices.

Make an Emergency Plan
Create an emergency plan so that you and your family know what to do, where to go, and what you will need to protect yourselves from the effects of a thunderstorm. Identify sturdy buildings close to where you live, work, study, and play.

Call Us Today!

When your Wolf Creek home or commercial business sustains storm damage, our local South Eugene and Florence team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Eugene Home Floods During Recent Storm?

6/6/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence team responds to storm damage emergencies every year in Eugene. According to the City of Eugene website, flooding occurred here long before the first European settlers arrived in the area in the mid-1800s. Here are some flood safety tips from the Red Cross:

• Flash floods  can be sudden and violent. You may have little to no warning. Designate a place on higher ground that you can get to quickly. Plan to move to higher ground before flooding begins.
• River floods: Know if you are in an area that is prone to river floods. Review your evacuation plan so that you can leave quickly if officials advise you to evacuate.
• Storm surge: Be prepared to evacuate immediately if local officials advise. A storm surge can cause water levels to rise quickly and flood large areas in just minutes.
• Coastal flooding: Be prepared to evacuate immediately if local officials advise. Move inland before flooding begins.

Call Us Today!

You never know when the next big flooding event will happen, so it is always a good idea to be ready for any eventuality. When your home or commercial business in Eugene is flooded by stormwater runoff, our local South Eugene and Florence team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Mold-Damaged Clothing Professionally Cleaned in Florence?

5/30/2023 (Permalink)

We are leaders in mold damage mitigation and restoration services in Lane County.

Our local South Eugene and Florence team has been restoring mold outbreaks in homes and businesses in Florence for many years. The scope of the mold remediation process depends on the amount of mold growth and where the mold appears. Part of the mold removal process involves the removal of mold-infested materials and cleaning restorable items exposed to the mold.

Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Call Us Today!

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and team members to bring.

When you have a mold outbreak in your Florence home or commercial business, our local South Eugene and Florence team is Here to Help. ® We’ll restore your mold damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Water Leak Causes Mold Infestation in Wolf Creek Home?

5/23/2023 (Permalink)

We restore water and mold damage in Lane County.

Our local South Eugene and Florence team is a trusted leader in mold remediation and water damage restoration services in Wolf Creek. Water damage is a common cause of mold outbreaks. The State of Oregon website offers this helpful information for preventing mold from growing inside homes and buildings as follows:

What causes mold to grow?

Molds need moisture to grow. Some household situations that lead to mold growth include:

1. Clogged gutters and downspouts
2. Leaky plumbing
3. Leaky roofs
4. Using hot water without venting the steam to outdoor air.

Also, when indoor air is warmer than outdoor air, moisture can collect on cold surfaces like single-pane windows, uninsulated walls, pipes, and roofs.

Preventing household mold

• Install double-pane windows or insulation to keep moisture from collecting on cold surfaces
• Inspect and repair leaks in roofs, gutters, foundations, and plumbing
• If you rent, consider taking pictures of moisture problems and documenting the situation with your landlord
• Review Home Moisture Problems (pdf) by the Oregon State University Extension Service

Call Us Today!

Broken and leaking pipes can create the perfect moist conditions for mold to colonize. When you discover mold in your Wolf Creek home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Safety Tips for After a Windstorm Has Passed in Florence?

5/16/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Lane County.

Our local South Eugene and Florence team is a trusted leader in storm damage restoration services. For years, Florence families and businesses have relied on us to restore storm damage quickly and efficiently. Windstorms can cause severe damage to properties. Here are some safety tips from the State of Oregon website for things you can do after a windstorm:

• Check yourself and those around you for injuries
• Evacuate damaged buildings. Do not re-enter until declared safe by authorities
• Call 911 only to report a life-threatening emergency
• If you smell gas or hear a hissing sound indoors, open windows and leave the building. Turn off the gas source and call your gas company. Do not use matches, candles, open flames, or electric switches indoors.
• If the power goes out, keep refrigerator and freezer doors closed to keep food frozen for up to two days
• Provide assistance to your neighbors, especially the elderly or disabled
• Try to make contact with your out-of-area phone contact, but avoid making local telephone calls
• Monitor your portable or weather radio for instructions or an official "all clear" notice. Radio stations will broadcast what to do, the location of emergency shelters, and medical aid stations, and the extent of the damage.

Call Us Today!

Severe storms can happen at any time of the year and they often blow in with little advanced warning. When you have property damage from a windstorm, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Should I Have My Crawl Space Inspected After a Rainstorm in Wolf Creek?

5/9/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Lane County.

Our South Eugene and Florence team is a trusted leader in storm damage restoration services. Many homes in Wolf Creek have crawl spaces underneath their homes and businesses. After any major rain event, it is a good idea to have your crawl space inspected. Here are some of the reasons to have a crawl space inspection:

• Rainwater intrusion into a crawlspace can encourage mold growth
• You notice an unpleasant, strong, musty odor emanating into your home
• Mold will feed on wooden floor joists and cause structural damage if not mitigated quickly
• Crawl spaces will not dry out completely on their own, which can cause damage and costly repairs
• Water in a crawl space is not normal and should be pumped out immediately

Call Us Today!

When you have a water intrusion issue in your crawl space in your home or commercial business in Wolf Creek, our local South Eugene and Florence team is Here to Help. ® Our water damage restoration technicians will pump out any standing water and inspect and assess the area for any signs of mold or water damage. We can also advise you on how to keep the crawl space dry and prevent the water from entering the crawlspace in the future. Call us today at 541-345-0115.

Franchises are independently owned and operated.

Leaking Air Conditioner Condensation Pan Causes Water Damage in Eugene Home?

5/2/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Lane County.

Today, water damage is the most prevalent insurance claim in the United States. Our South Eugene and Florence team is a trusted leader in water damage restoration services in Eugene. One of the most common causes of water damage is leaking air conditioner units from water intrusion or condensation issues. The most common causes of water damage are:

• Condensation from air conditioners
• Severe weather
• Clogged gutters
• Leaking pipes
• Washing machine water supply line leaks
• Blocked drains
• Malfunctioning sprinkler systems
• Leaking water heaters

Water Damage Statistics

• 98 percent of basements in the United States will experience some type of water damage during their lifespans
• 37 percent of homeowners in the United States claim to have suffered losses from water damage
• 5 billion is the annual cost to insurance companies from water damage and mold in the United States
• $6975 is the average cost of a home water damage insurance claim
• The average age of failed washing machine supply line hoses is 8.7 years
• 75 percent of water heaters fail before they are 12 years old

Call Us Today!

When you have water damage in your home or commercial business, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can I Do in Advance to Stay Safe During a Windstorm in Wolf Creek?

4/25/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in Lane County.

Our South Eugene and Florence team has been responding to windstorm damage emergencies for many years. Wolf Creek residents rely on our team of trained and certified technicians to restore storm damage quickly and efficiently. Here are some tips from the Oregon Health Authority for things you can do before a windstorm happens:

• Contact your local emergency management office or the Portland-based National Weather Service office to find out what types of storms are most likely to occur in your community
• Assemble an emergency kit and make a family communication plan
• If you have a home generator, make sure you know how to use it safely. Follow all instructions and contact the vendor, if necessary. Improper use of a generator can cause carbon monoxide poisoning.
• Find out who in your area might need special assistance, such as the elderly, disabled, and non-English-speaking neighbors
• Check with your veterinarian for animal care instructions in an emergency situation
• If you live on a coastal or inland shoreline, be familiar with evacuation routes
• Know what emergency plans are in place at your workplace, school, and daycare center
• Conduct a home safety evaluation to find out which nearby trees could fall in a windstorm
• If you have an electric garage door opener, locate the manual override

Call Us Today!

When you have windstorm damage in your Wolf Creek home or commercial property, our local South Eugene and Florence team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Mold Discovered in Wolf Creek Home Crawl Space?

4/18/2023 (Permalink)

We mitigate and remediate mold damage in Lane County.

After the recent rains, I started to notice a strong musty odor in my home. I tried to locate the source but couldn’t until my husband went into our crawl space and found mold covering the space! Yikes! The outbreak was so extensive that we needed professional help, so we called the South Eugene and Florence team and I’m glad we did.

Our South Eugene and Florence team is trained and certified to restore mold damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have the training, specialized equipment, and experience to restore mold damage in Wolf Creek homes and businesses no matter how big the job is.

Mold remediation process

1. Emergency Contact - 541-345-0115
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

Call Us Today!

When you find mold growing in your Wolf Creek home or commercial business, our local South Eugene and Florence team is Here to Help. ® We provide a full range of services to restore your mold damage, no matter how extensive the damage is. We’ll restore your mold outbreak “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Damaged Water Supply Line Causes Laundry Room Flooding in Cottage Grove Home?

4/11/2023 (Permalink)

We are leaders in storm damage restoration services in Lane County.

Our South Eugene and Florence technicians have the training, experience, and equipment to restore water damage emergencies in Cottage Grove no matter how big the job is. By routinely inspecting your washing machine supply lines, you may prevent severe water damage. The Insurance Institute for Business and Home Safety offers these helpful tips for maintaining your washing machine supply lines:

• Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection
• Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear
• Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
• Replace supply hoses every five years, even if there is no obvious deterioration or wear. Some signs of deterioration may occur from the inside out and may not be visible until it is too late. When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in catastrophic water loss.

Call Us Today!

When your Cottage Grove home or commercial business has water damage from a failed water supply line, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Florence Home Flooded by Water Intrusion from Heavy Rains?

4/3/2023 (Permalink)

We restore storm damage 24 hours a day in Lane County.

Our South Eugene and Florence teams witness firsthand how quickly water can damage a home or building. Water is invasive, and the longer the conditions allowing the rainwater to enter a structure remain uncorrected, the greater the chances for more significant damage, resulting in costly and time-consuming repairs. Here is a water damage timeline from our website that describes the damage water can do within minutes and up to one week:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us Today!

When your Florence home or commercial business has water intrusion from heavy rains and needs water damage restoration services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Windstorms Damage Homes and Commercial Properties in Eugene?

3/28/2023 (Permalink)

We respond to wind damage emergencies 24 hours a day in Lane County.

Our South Eugene and Florence teams respond to calls from customers with wind damage emergencies every year in Lane County. The City of Eugene’s website offers the following helpful information about severe weather patterns that can cause wind damage:

Severe Storm Definition

A severe storm is an atmospheric disturbance that results in one or more of the following phenomena:

• Strong winds and large hail
• Thunderstorms
• Tornadoes
• Rain
• Snow
• Other mixed precipitation

Typically, severe storms impact transportation and cause utility loss. Most storms move into Oregon from the Pacific Ocean. The following are severe storm elements (using National Weather Service definitions):

High Winds

Storms with sustained winds of 40 mph or gusts of 58 mph or greater, not caused by thunderstorms, are expected to last for an hour or more.

Severe Thunderstorm

Storms that produce winds of 58 mph or greater or three-quarter inch or larger hail.

Tornado

A storm with a violently rotating column of air that contacts the ground. Tornadoes usually develop from severe thunderstorms and can produce winds of 100 to 300 mph.

Blizzard

A storm with considerable falling and/or blowing snow combined with sustained winds or frequent gusts of 35 mph or greater which often reduces visibility to less than one-quarter mile.

Call Us Today!

When your home or commercial property in Eugene needs wind damage restoration services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Heavy Rains Flood Home in Wolf Creek?

3/21/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in Lane County.

Our South Eugene and Florence teams respond to flooding and water damage emergencies every year in Wolf Creek. Through routine inspection and maintenance of your home’s exterior and indoor plumbing systems, water damage and expensive repairs can be avoided in many cases. Here are some helpful tips from the Insurance Information Institute to keep your home protected from unwanted water:

 Inspect and Repair Your Home’s Exterior

You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

• Caulk and seal windows
• Inspect the roof for missing and aging shingles
• Check your rain gutters and remove any debris that may be clogging them
• Check your downspouts and clear any clogs and make sure they are draining away from the house
• Gutter guards are a good way to prevent clogs and water intrusion into the house
• Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation.
• Make sure water drains away from the building.Water is invasive and will find its way into a structure easily when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us Today!

When your home or commercial property in Wolf Creek needs water restoration services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can I Do If I Find Mold Growing in My Florence Home?

3/14/2023 (Permalink)

We are leaders in mold removal services in Lane County.

The moist climate of Florence, Oregon, creates the perfect conditions for mold to propagate. Our South Eugene and Florence teams are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) in applied microbial remediation to remove mold problems quickly and efficiently. Here are some mold damage emergency tips from our website for things you can and should not do while waiting for professional help to arrive:

Important Facts

• Significant mold growth can occur in 48 to 72 hours
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do

• Stay out of affected areas
• Turn off the heating, ventilation, and air conditioning (HVAC) system and fans
• Contact our South Eugene and Florence offices for mold remediation services

What Not to Do

• Don’t touch or disturb the mold
• Don’t blow air across any surfaces with visible or suspected mold growth
• Don’t attempt to dry the area yourself
• Don’t spray bleach or other disinfectants on the mold

Call Us Today!

Mold is often a symptom of water damage, so we will identify the cause of the excess moisture and correct the issue to minimize the chances for the mold to return once the removal process is complete. When your home or commercial property in Florence needs mold remediation services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Deep Cleaning Services Keep Eugene Properties Showing at Their Best?

3/7/2023 (Permalink)

We keep businesses looking great in Lane County.

Right now, there are 362 commercial spaces available in Eugene, Oregon. You only get one chance to make a first impression when you are showing a property for sale, so it is critical that your commercial building looks great from the top down. Our South Eugene and Florence teams are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to provide a full range of specialty deep cleaning services. We can send a team over quickly and efficiently to clean ceilings, light fixtures, floors, carpeting and upholstery, window treatments, windows, baseboards and millwork, kitchens, restrooms, breakrooms, drains, and more!

Commercial Cleaning Services

• Air Ducts and Heating, Ventilation, and Air Conditioning Units (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

We have experience working on all kinds of commercial buildings, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

When your commercial property or home in Eugene needs deep cleaning services, our South Eugene and Florence team is Here to Help. ® We’ll clean your commercial property, making it show at its best! Call us today at 541-345-0115.

Franchises are independently owned and operated.

Bad Odor Bad for Business in Wolf Creek?

2/28/2023 (Permalink)

We scientifically remove bad odors in Lane County.

Our South Eugene and Florence teams remove odors using science in Wolf Creek. We never mask odors as this does not work and the odors will return. Sometimes bad odors creep into businesses over time. You and your employees may become “nose blind” to them, but customers won’t. Our technicians are trained and certified to locate the source and remove unpleasant smells from commercial businesses and homes using scientific processes that eliminate odors where they make contact with surfaces.

Odor identification and removal can be challenging as odors may derive from many sources inside and outside the building. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and eliminate offensive odors. We never mask odors or take shortcuts as these methods do not work.

Odor Identification

The first step is to identify the source of the smell and locate where the odor is contacting surfaces. Sometimes the odors originate from more than one location in the building.

Odor Elimination Process

Once we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

When you have a bad odor issue in your home or business in Wolf Creek, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Will the Mold in My Home in Florence Be Remediated?

2/21/2023 (Permalink)

We are leaders in mold damage restoration in Lane County.

Our South Eugene and Florence teams restore mold damage using this comprehensive process:

1. Emergency Contact
2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

3. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

4. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

6. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

7. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

 Call Us Today!

When mold damages your home or commercial business in Florence, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Contents of Basement Damaged by Floodwater Intrusion in Wolf Creek?

2/14/2023 (Permalink)

We are leaders in storm damage restoration in Florence.

Our South Eugene and Florence teams respond to storm damage emergencies every winter in Wolf Creek. Any time water floods a structure, contamination is a risk, and all surfaces and salvageable items will require professional cleaning and decontamination. Our technicians are trained and certified to clean and restore belongings contaminated by floodwater. We pretest every item before cleaning to ensure we use the most effective cleaning method.

Here are some helpful tips from the Insurance Information Institute to keep your belongings protected from unwanted water:

Protect Your Belongings

• Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness
• Never store valuables or memorabilia where there is a risk of destruction from water
• Keep belongings stored on shelving off the floor in basements.In case of water seepage or sewer backup, they're less likely to get damaged.
• Keep an inventory of all belongings. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

Call Us Today!

When rain damages your home or commercial business in Wolf Creek, our South Eugene and Florence team is Here to Help. ® We’ll clean and restore your storm-damaged belongings “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

National Weather Service Issues Wind Advisory for Lane County?

2/7/2023 (Permalink)

We are leaders in storm damage restoration in Florence.

Last month, the National Weather Service issued wind advisories in Oregon. Strong winds are known to send tree limbs and loose objects, like patio furniture, flying, causing damage to anything in their path.

Our South Eugene and Florence teams respond to storm damage emergencies every winter in Florence. Here are the definitions of wind alerts from the National Weather Service:

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you’re not caught outside.

Wind Advisory: Take Action: Strong winds are occurring but are not so strong to warrant a High Wind Warning. Objects outdoors should be secured, and caution should be taken if driving.  

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have 58 miles per-hour wind gusts and or hail one inch or larger. Seek shelter inside a sturdy building.

Call Us!

When wind damages your home or commercial business in Florence, our South Eugene and Florence team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Storm Readiness Plans for Eugene Businesses?

1/31/2023 (Permalink)

We are leaders in commercial damage restoration in Lane County.

Our South Eugene and Florence teams respond to storm damage emergencies every winter in Eugene. Here are some tips from the National Weather Service for things you can do before winter and during a winter storm:

Before a Winter Storm Strikes

• Enable wireless emergency alerts on your cell phone? 
• Purchase a weather alert radio that broadcasts emergency alerts from the National Weather Service, preferably with a hand crank
• Communicate the emergency preparedness plan to all employees
• To help prevent freezing, keep the building’s internal thermostat always set to at least 55°F (12.8°C)? 
• For small commercial properties, open cabinet doors and let all faucets drip during extremely cold weather to prevent water from freezing inside the pipes 
• If you have self-regulating heating cables on your roof, ensure they are turned on before the event 
• If you have services with contractors scheduled, follow up with them to confirm their services. This could be for snow removal or the delivery of a portable generator rental.
• Ensure you have plenty of fuel for generators  

During a Storm

• If the alarm system loses power while the building cannot be occupied, arrange for alternate security 
• Update status of operations on:  
  • Emergency hotlines 
  • Intranet  
  • Website
• Social media 
• Designate times for key staff members to call into conference calls for situation overviews

Call Us Today!

When your Eugene business or home has storm damage, our South Eugene and Florence team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Rainwater Catchment Systems Prevents Flooding in Wolf Creek?

1/24/2023 (Permalink)

We are trusted leaders in storm damage restoration in Lane County.

Our South Eugene and Florence teams are trained and certified to restore storm damage quickly and efficiently in Wolf Creek. Here are some suggestions from the Federal Emergency Management Agency for protecting exterior areas of your home from stormwater.

• Install a rain barrel. A rain barrel is an alternative method for dealing with rainwater. Rain barrels are typically connected to gutter downspouts and collect the runoff from roofs. You can use this stored water for non-potable uses such as watering the lawn and gardens or washing your car.
• Maintain proper water runoff and drainage. Routinely clean and maintain gutters, downspouts, and splash pads, so rainwater from your roof flows easily away from your home. Also, ensure that any nearby drainage ditches or storm drains are clear of debris and functioning properly.
• Reduce impervious surfaces around your home. Water runs off concrete and asphalt almost immediately and can quickly exceed storm sewers' capacity quickly during heavy rains. Retaining and creating natural green space around your home can help reduce sewer overflows by reducing stormwater runoff. Consider options such as rain gardens, vegetated swales, or pervious pavements, which allow more water to be absorbed by the ground.

Call Us Today!

When your Wolf Creek home or business has storm damage, our South Eugene and Florence team is Here to Help. ® We'll restore your damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Often Should I Test the Smoke Detectors in my Florence Home?

1/17/2023 (Permalink)

We are trusted leaders in fire damage restoration in Lane County.

Smoke alarms play a critical role in a home fire escape plan. When working, smoke alarms give early warnings of fire danger so people can get outside quickly. Our South Eugene and Florence teams respond to fire damage emergencies 24-hours a day in Florence and offer these smoke alarm safety tips from the National Fire Protection Association:

Smoke Alarm Safety

• A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Large homes may need extra smoke alarms
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• Today's smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
• When a smoke alarm sounds, get outside and stay outside
• Replace all smoke alarms in your home every ten years

Call Us Today!

When your Florence home or business has fire damage, our South Eugene and Florence team is Here to Help. ® We'll restore your damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

Are There Categories for Water Contamination in Wolf Creek?

1/10/2023 (Permalink)

We restore water damage 24-hours a day in Lane County.

Do you know there are three categories of water contamination? Our South Eugene and Florence teams have the specialized training, equipment, and protective gear required to clean and restore all levels of contaminated water. Here are the three categories of water contamination:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source, like a broken water line
• If left untreated, it can degrade into category two or three

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

• It May contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

When your Wolf  Creek home or business has water damage, our South Eugene and Florence team is Here to Help. ® We'll restore your damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

Home Inventory Lists Made Easy in Eugene?

1/3/2023 (Permalink)

We restore property damage 24-hours a day in Lane County.

An up-to-date home inventory list makes processing fire and water damage insurance claims easier. Our South Eugene and Florence teams offer these tips from the Insurance Information Institute for generating a home inventory list.

• Pick an easy spot to start – A contained area—like your small kitchen appliance cabinet, sporting equipment closet, or handbag shelf—is a great place to get started.
• List recent purchases– Another way to start is with recent purchases—get into the inventory habit, and then tackle your older possessions.
• Include the basic information – In general, describe each item you record, note where you bought it, the make and model, what you paid, and any other detail that might help if you need to make a claim.
• Count clothing by general category (Jeans, shirts, etc.)
• Record serial numbers
• Check coverage on big-ticket items – Jewelry, art, and collectibles may have increased value and need special coverage separate from your standard homeowners insurance policy. While making your home inventory list, check with your agent to ensure you have adequate insurance for these items before a loss.
• Don’t forget off-site items
• Keep proof of value– Store sales receipts, purchase contracts, and appraisals with your list

Call Us Today!

When your Eugene home or commercial business has a property damage emergency, our South Eugene and Florence team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

High Wind Advisory for Wolf Creek Community?

12/27/2022 (Permalink)

We restore commercial property damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to commercial property damage emergencies every year in Wolf Creek. Here are some tips for minimizing the potential for wind damage from the Federal Emergency Management Agency (FEMA):

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Seal Cracks and Gaps

Prevent wind or water from coming in. Make sure caulking around windows and doors is in good shape and not cracked, broken, or missing. Fill all holes or gaps around pipes or wires that enter your building with a waterproof sealant.

Anchor Any Fuel Tanks and External Utility Links

If an external fuel tank or utilities are located outside, anchor or tie them down according to the ground anchor instructions. This will help reduce the risk of them overturning and sliding.

Call Us Today!

When your Wolf Creek commercial business or home has a property damage emergency, our South Eugene and Florence team will restore your commercial damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Lightning Safety Tips for Florence Families?

12/20/2022 (Permalink)

We restore storm damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to storm damage emergencies every year. We’ve experienced thousands of lightning strikes in the state this year, so here are some lighting safety tips from the National Oceanic and Atmospheric Administration:  

• Avoid isolated tall trees, hilltops, utility poles, cell phone towers, cranes, large equipment, ladders, scaffolding, or rooftops
• Avoid open areas, such as fields
• Never lie flat on the ground
• Retreat to dense areas of smaller trees that are surrounded by larger trees, or retreat to low-lying areas but watch for flooding
• Avoid water, and immediately get out of and away from bodies of water
• Avoid wiring, plumbing, and fencing. Stay away from all metal objects, equipment, and surfaces that can conduct electricity.
• Do not shelter in sheds, pavilions, tents, or covered porches, as they do not provide adequate protection from lightning
• Seek fully enclosed, substantial buildings with wiring and plumbing. Modern buildings’ interior wiring and plumbing will act as an earth ground.
• A building is a safe shelter as long as you are not in contact with anything that can conduct electricity (e.g., electrical equipment or cords, plumbing fixtures, corded phones). Do not lean against concrete walls or floors (which may have metal bars inside).

Call Us Today!

When your home or business in Florence has a storm damage emergency, our South Eugene and Florence team will restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Electrical Cord Fire in Florence Home?

12/13/2022 (Permalink)

We restore fire damage 24-hours a day in Lane County.

Our South Eugene and Florence teams are trained and certified to restore fire damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Extension cords can cause fires, injuries, and even death when improperly used. Here are some extension cord safety tips from The Electrical Safety Foundation International (EFSI):

• Do not overload extension cords or allow them to run through water or snow on the ground
• Do not substitute extension cords for permanent wiring
• Do not run through walls, doorways, ceilings, or floors
• Do not use an extension cord for more than one appliance
• Multiple plug outlets must be plugged directly into mounted electrical receptacles; they cannot be chained together
• Make sure the extension cord or temporary power strip is rated for the products to be plugged in and is marked for either indoor or outdoor use
• Never use a cord that feels hot or is damaged in any way
• Never use three-prong plugs with outlets with only two slots for the plug. Do not cut off the ground pin to force a fit. Never force a plug into an outlet if it doesn’t fit.
• Buy only cords approved by an independent testing laboratory, such as Underwriters Laboratories (UL), Intertek (ETL), or Canadian Standards Association (CSA)

Call Us Today!

When your home or business in Florence has a fire damage emergency, our South Eugene and Florence team will restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Can I Prevent Water From Entering My Home in Wolf Creek?

12/6/2022 (Permalink)

We restore water damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to water damage calls throughout the year. There are many ways water can enter a home from outside the structure in Wolf Creek. Still, you can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

• Caulk and seal windows
• Inspect the roof for missing and aging shingles
• Check your rain gutters and remove any debris that may be clogging them
• Check your downspouts and clear any clogs and make sure they are draining away from the house
• Gutter guards are an excellent way to prevent clogs and water intrusion into the house
• Check your sprinkler systems and make sure they are not spraying water into the structure and that water is not pooling around the home’s foundation
• Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through cracks.

Call Us Today!

When your home or commercial business in Wolf Creek has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Happy Mold Removal Customers in Eugene?

11/29/2022 (Permalink)

We remediate mold damage 24-hours a day in Lane County.

When you discover mold growing in your Eugene home, fast action is necessary to ensure the mold does not spread to other areas of the structure. Our South Eugene and Florence teams are trained and certified to restore mold damage quickly and efficiently. Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We will advise you on this process, providing guidance based on your unique situation.

Here are some testimonials from customers who benefitted from our mold removal services:

“We had some mold growing in the bathroom of our duplex and did not know what to do, but the team at South Eugene had the right tools and experience to remove it all.” Audra L. 

“The team came in every day on time to check up on the water damage and mold. Everything was so smooth, and if there were any problems, they would fix them. Definitely will be doing business with them if anything else happens! Thank you !!” Liz M.

“Thank you for the great work in restoring our home.” Sam T. 

Call Us Today!

Mols is a pervasive problem in Lane County. When your home or commercial business has a mold infestation, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Flooded Basement in Commercial Building in Florence?

11/21/2022 (Permalink)

We restore commercial water damage 24-hours a day in Lane County.

Have you inspected your sump pump lately? Our South Eugene and Florence teams respond to flooded basement calls every winter season, and in many cases, the flooding was caused by a sump pump failure. In a study by the Insurance Institute for Business and Home Safety (IBHS), 18 percent of sump pump failures were due to power outages, and another 40 percent of incidents involving sump pumps were attributed to clogged inlet screens or faulty float switches.

Here are some sump pump maintenance tips from the IBHS:

• Follow the manufacturer’s recommendations for sump pump maintenance. These vary from running the sump pump every two to three months to a yearly cleaning before the rainy season.
• Inspect the pump by opening the lid and removing any debris blocking the water inlet screen
• Pour about five gallons of water into the pump and watch the float valve rise
• As the float valve rises, the pump should turn on, and water should discharge through the outlet pipe
• Go outside and inspect the outlet pipe. Water should be flowing away from the home.
• Contact a professional if the sump pump fails to operate during the inspection

Call Us Today!

When your commercial business or home in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fireplace Fire in Wolf Creek Home?

11/15/2022 (Permalink)

We are leaders in fire damage restoration services in Lane County.

Our South Eugene and Florence teams have been restoring fire damage for Wolf Creek homes and businesses for many years. Most of us use our fireplaces during the fall and winter seasons. Creosote buildup in chimneys is one of the leading causes of chimney fires in the United States.

Here are some fireplace and woodstove safety tips from the Federal Emergency Management Agency (FEMA) for preventing creosote buildup.

Limited air supply and unseasoned wood encourage the buildup of creosote. To avoid that buildup, do not restrict the air supply by:

• Closing the glass doors
• Not opening the damper wide enough
• The longer the smoke is in the flue, the more likely it is that creosote will form
• Closing down the stove damper or air inlets on a wood stove too soon or too much
• Do not burn unseasoned wood
• In the case of wood stoves, overloading the firebox with wood in an attempt to get a longer burn time also contributes to creosote buildup

Fireplace and Woodstove Safety

• Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out
• Do not burn paper in your fireplace or woodstove
• Put ashes in a metal container with a lid outside, at least three feet from your home
• Put the fire out before you go to sleep or leave your home

Call Us Today!

When your Wolf Creek home or commercial business has a fire damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Will I Know if My Water-Damaged Rooms are Completely Dried in Florence?

11/8/2022 (Permalink)

We are trusted leaders in water damage restoration in Lane County.

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Our South Eugene and Florence team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We follow a six-step process to ensure the site is returned to pre-damage conditions. Here is some information from our website about the steps we take to ensure water-damaged areas are completely dried.

Drying and Dehumidification Process

Our team uses room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

• Monitor Floors
• Monitor Walls

Drying Equipment

• Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
• High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us!

When your home or commercial business in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Hidden Water Damage Causes Mold Outbreak in Wolf Creek Business?

11/1/2022 (Permalink)

We remove commercial mold damage in Lane County.

Our South Eugene and Florence team removes mold from Wolf Creek businesses following this comprehensive process:

1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

2. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

3. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

4. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

6. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When your commercial business or home in Wolf Creek has mold damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Winter Storm Preparedness Tips for Florence Residents?

10/24/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Lane County.

Our South Eugene and Florence team offers this helpful information from the Oregon Automobile Association for winterizing your home in Florence:

Check your heating system.

Inspect and insulate pipes.

Carefully inspect pipes for cracks and leaks, and have them repaired as soon as possible. Insulate exposed pipes and seal cracks to prevent them from bursting.

Know the location of the main water shutoff valve.

If your pipes freeze, the quicker you shut off the water, the better your chance of preventing them from bursting and causing major damage.

Check your smoke and carbon monoxide detectors.

Regularly check your detectors to make sure they are in working condition.

Clean out gutters.

Remove leaves, sticks, and other debris from gutters so rain and melting snow can flow freely.

Trim trees and remove dead branches.

Ice, snow, wind, and rain can cause weak trees and tree limbs to fall and damage your car, home, or even people walking on your property.

Seal exterior cracks and holes.

Caulk openings and install weather stripping around windows and doors to prevent cold air and moisture from entering.

Stock up on emergency items.

Be sure you have flashlights and a portable radio with extra batteries, necessary medications, at least three days of water and canned food for family and pets, a can opener, first-aid supplies, heating fuel, and a lighter or a generous supply of matches on hand.

Call Us Today!

When your home or business in Florence has storm damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire Escape Planning for Eugene Families?

10/17/2022 (Permalink)

We restore fire damage 24-hours a day in Lane County.

Do you have a home fire escape plan in place, and has everyone in the home practiced using it? Our South Eugene and Florence team have been restoring fire damage for families in Eugene for many years. One critical component of fire safety is the creation of a fire escape plan. Here are some escape planning tips for the National Fire Protection Association:

• Make a home escape plan. Draw a map of your home showing all of the doors and windows. Discuss the plan with everyone in your home.
• Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
• Have a designated place (tree, mailbox, light pole) a safe distance away from the house where everyone should meet
• Practice your home fire drill at night and during the day with everyone in your home twice a year
• Practice using different ways out
• Teach children how to escape on their own in case you can’t help them
• Close doors behind you as you leave

Call Us Today!

When your Eugene home or business has fire damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Powerful Water Extraction Equipment Saves Time and Money in Wolf Creek?

10/11/2022 (Permalink)

We are leaders in water damage restoration in Lane County.

Our South Eugene and Florence team uses powerful, industrial-grade extraction equipment to remove water from damaged areas quickly, saving our customers time and money in many cases. Here is some information from our website describing the process and equipment we use to extract water from homes and businesses in Wolf Creek:

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength and wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

• Remove Excess Water
• Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

• Inspect Carpet Pad and Remove If Needed
• Inspect Carpet and Remove If Needed

Water Removal Equipment

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps allow continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Call Us Today!

When your Wolf Creek home or business has water damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Halloween Party Cut Short by Candle Fire in Pleasant Hill Home?

10/3/2022 (Permalink)

We restore fire damage 24-hours a day in Lane County.

Who doesn’t love a good Halloween party? Our South Eugene and Florence team want everyone in Pleasant Hill to have a safe, fire-damage-free Halloween. The National Fire Protection Association reports that more than one-third of Halloween fires are from decorations that have caught fire from a candle. The big day will be here sooner than we think, so here are some safety tips from the NFPA:

• When choosing a costume, stay away from long trailing fabric that can ignite easily
• Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
• If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-o-lanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards.
• Remember to keep exits clear of decorations, so nothing blocks escape routes
• Make sure all smoke alarms in the home are working
• Keep children away from open flames, including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire.

Call Us Today!

When your Pleasant Hill home or business needs fire damage restoration services, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Crime Scene Cleanup for South Eugene Businesses?

9/27/2022 (Permalink)

We are trained and certified to clean and restore crime scenes in Lane County.

Have you ever wondered who cleans up after a crime scene investigation is complete? We do! Our South Eugene and Florence team restores areas contaminated by blood and other biohazard contaminants that can cause serious illness. We have the training, equipment, and protective gear required to safely clean and restore trauma and crime scenes.

Crime scene investigations leave behind fingerprint and evidence-gathering chemicals that are difficult to remove without the right cleaning agents. Our technicians follow Occupational Safety and Health Administration (OSHA) guidelines and protocols.

 Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Crime Scene Residues

We can clean and restore your property after a crime scene investigation, from fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues.

Bloodborne Pathogens

We remove bodily fluids, tissue, and other potentially pathogenic substances resulting from accidents, trauma, crime, or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - “Meth” Labs

Many of the chemicals used in producing illegal drugs, such as “meth,” are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to clean all surfaces properly.

Call Us!

When your South Eugene commercial business or home needs crime scene cleanup services, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Commercial Fire Damage Restoration Services in Wolf Creek?

9/20/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Lane County.

Wolf Creek businesses trust our South Eugene and Florence teams to restore fire damage using this comprehensive process:

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. 

Step 3: Immediate Board-Up and Roof-Tarp Service

To maintain security and to protect against further damage, we will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all the restorable items and structures damaged by the fire using various cleaning techniques to restore your belongings to pre-fire condition. We also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor or major repairs, such as reconstructing various areas or rooms in a home or business.

Call Us!

When your Wolf Creek commercial business or home has fire damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire Safety Tips for Children in Florence?

9/9/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Lane County.

Florence families can trust our South Eugene and Florence teams to restore fire damage efficiently. Here are some fire safety tips from the National Fire Protection Association to keep your children safe:

• Keep matches and lighters out of the reach of children, up high, preferably in a locked cabinet
• Closely supervise children, making sure that they are kept away from other fire sources, including lit candles, cigarettes, bonfires, and stoves
• It is natural for young children to be curious, ask questions about fire, play with fire trucks, or pretend to cook. Use these opportunities to teach them about fire safety.
• Explain that fire moves quickly and can hurt as soon as it touches them. Tell them this is why matches and lighters are tools for adults only.
• Teach young children never to touch matches or lighters and to tell a grown-up when matches or lighters are found
• Establish clear rules and consequences for unsupervised and unauthorized uses of fire
• Be a good example! Always safely use fire sources — matches, lighters, candles, fireplaces, and campfires. Never treat them as toys, or children may imitate you.
• Talk with children about what their friends or other children are doing with fire. Teach them specific ways to resist the peer pressure to misuse fire.
• Give praise for showing respect and age-appropriate responsible behavior toward fire

Call Us Today!

When your Florence home or commercial business has fire damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Sewer Backup Problem in Wolf Creek Home?

9/6/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Lane County.

Wolf Creek residents and businesses can trust our local South Eugene and Florence team to clean and restore sewer backups “Like it never even happened.” Here is some information on the classifications of water damage from our website:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source like a broken water line
• If left untreated, it can degrade into category two or three

Category 2: “Gray Water”

Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces or dishwasher overflow.

• It May contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

When your sewer backs up in Wolf Creek and you need help, our local South Eugene and Florence team will clean and restore your damage quickly and efficiently. Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire Damaged Photo and Document Restoration Services in Eugene?

8/30/2022 (Permalink)

We restore fire damage 24-hours a day in Lane County.

Eugene residents and businesses can trust our local South Eugene and Florence team to clean and restore fire-damaged photos and documents. Although we may not be able to save them all, we can save many and prevent these items from getting more damaged.

Depending on the type of documents and the level of fire, smoke, or soot damage, we have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Contents Restoration Services

For other items damaged by fire, we pretest everything before cleaning to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

• Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning
• Wet Cleaning – This method is effective for removing moderate to heavy residues
• Spray and Wipe - Effective for items that can’t withstand wet cleaning
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - Involves the agitation of the surface being cleaned
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product

Call Us Today!

Home fires can happen at any time. When you have a fire damage emergency in your Eugene home or commercial business, our local South Eugene and Florence team will clean and restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Are Some of the Signs of Water Damage in Wolf Creek?

8/23/2022 (Permalink)

We restore water damage 24-hours a day in Lane County.

Although this image looks like an ancient world map, it is actually a plaster wall with severe water damage! Wolf Creek residents and businesses have relied on our South Eugene and Florence team to mitigate and restore water quickly and efficiently.

Here are some ways you can tell if you have water damage in your home or business:

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing 

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time. When you have a water damage emergency in your Wolf Creek home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Should I Have a Professional Crawl Space Inspection in Eugene?

8/16/2022 (Permalink)

We restore water damage 24-hours a day in Lane County.

Have you noticed an unpleasant smell you cannot place? If so, crawl space and attic space inspections might be in order. These two areas of a structure are responsible for circulating air through the home. If you smell something strange or malodorous, you may have something decomposing underneath your home that is causing the odor.

Home and business owners should consider having crawl spaces inspected every six months. These inspections will help to identify areas of the structure that may be compromised by pests, water, or mold. Our local South Eugene and Florence team has the training, equipment, and experience to perform crawl space inspections quickly and efficiently. During these inspections, our technicians look for issues such as:

• Water damage
• Mold and mildew
• Foundation issues
• Electrical issues
• Plumbing issues
• Proper ventilation
• Floor damage

Routine crawl space inspections of homes after storms or water or fire damage will identify any issues. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. We have adopted technologies that help us quickly identify the source, location, and extent of the damage.

Call Us Today!

Crawl space inspections can identify minor problems before they become major, time-consuming, and expensive repairs. Our local South Eugene and Florence team is a trusted leader in crawl space inspection, cleanup , and restoration services. Call us today at 541-345-0115.

Franchises are independently owned and operated.

Storm Preparedness Tips for Eugene Residents?

8/5/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Lane County.

Strong winds can cause severe damage to homes and structures. Thunderstorms in the Eugene area are known to bring strong winds and often occur with little advanced warning. Our South Eugene and Florence team offers this information from the Federal Emergency Management Agency (FEMA):

Fortify Your Roof

Your roof is your first line of defense in a high wind event. Re-adhere any loose shingles and consider impact-resistant shingles when installing a roof. Install roof strappings to anchor the roof framing to the wall framings so the wind can’t lift your roof off your house.

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Secure Objects Outside the Home

Loose shingles, your dog’s house, trash cans, and sports equipment can be picked up by the wind and cause damage to your home. Secure outdoor objects like furniture, gutters, and downspouts.

Call Us Today!

Our local South Eugene and Florence team is a trusted leader in storm damage cleanup and restoration services. When you need help restoring storm damage, call us today at 541-345-0115.

Franchises are independently owned and operated.

Biohazard Cleanup Services in Florence Businesses?

8/2/2022 (Permalink)

We are certified to clean and restore biohazards and chemical spills in Lane County.

Do you know what to do if your commercial business faces biohazard contamination? Our South Eugene and Florence team has the equipment, training, and experience to restore biohazard situations.

Commercial Biohazard Restoration Services 

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Here are some tips from our website on what to do and NOT do while waiting for help to arrive:

What to Do After a Contamination

• Stay out of affected areas
• Call emergency service personnel if the situation is life-threatening
• Treat allbodily fluids as if they are contaminated
• Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

• Don’t leave wet fabrics in place.
• Don’t leave books, magazines, or other colored items on wet carpets or floors
• Don’t use your vacuum to remove water.
• Don’t use television or other electrical appliances
• Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

Our local South Eugene and Florence team is a trusted leader in commercial restoration and biohazard cleanup services in Florence. When you need help restoring biohazard contamination, call us today at 541-345-0115.

Franchises are independently owned and operated.

Deep Cleaning Services for Busy Florence Residents?

7/27/2022 (Permalink)

We offer a full range of deep cleaning services in Lane County.

Is your home starting to look a bit dingy even when it’s clean? Over time, cleaning products can leave residue buildup that dulls finishes and requires professional assistance to remove. Our South Eugene and Florence team offers a variety of deep cleaning services, including:

Carpet and Upholstery Cleaning

Our carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Odor Removal

Your basic cleaning service will not have the expertise to deodorize your home effectively. Take advantage of our residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

We are ready to assist in the clean-up of sewage and other biohazard materials and provide deep cleaning services for your home.

Air Duct Cleaning

Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Call Us Today!

Our local South Eugene and Florence team is Here to Help ® when your Florence home or business needs deep cleaning services. Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Can I Prevent a Grilling Fire in Pleasant Hill?

7/21/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Lane County.

It’s July, and it’s time to spend more time outdoors enjoying the long summer days. Our South Eugene and Florence team wants everyone to be safe while grilling outdoors in Pleasant Hill. The National Fire Protection Association (NFPA) reports that 10,600 fires are started each year by outdoor grills. Here are some grilling safety tips from the NFPA:

Propane and Charcoal Grills

• Propane and charcoal barbecue grills should only be used outdoors
• The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches
• Keep children and pets at least three feet away from the grill area
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill
• Never leave your grill unattended

Propane Grills

• Check the gas tank hose for leaks before using it for the first time each year
• Apply a light soap and water solution to the hose
• A propane leak will release bubbles

Call Us Today!

Fires can break out at any time and for many reasons. When your Pleasant Hill home or business has fire damage, our local South Eugene and Florence team will restore the fire damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wildfire Escape Planning for Florence Families?

7/13/2022 (Permalink)

We restore property damage 24-hours a day in Lane County.

The late spring rain is delaying the start of wildfire season, but Governor Kate Brown and state officials are preparing for an intense fire season this year. Our South Eugene and Florence team wants everyone to prepare in advance for wildfire season by creating and practicing an escape plan.

The National Fire Protection Association offers these helpful tips for creating your plan. Be sure to include your pets too!

• Make a home escape plan. Draw a map of your home showing all of the doors and windows. Discuss the plan with everyone in your home.
• Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
• Have a designated place (tree, mailbox, light pole) a safe distance away from the house where everyone should meet.
• Practice your home fire drill at night and during the day with everyone in your home twice a year
• Practice using different ways out
• Teach children how to escape on their own in case you can’t help them
• Close doors behind you as you leave

Call Us Today!

When your Florence home or business has wildfire or other storm damage, our local South Eugene and Florence team will restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Outdoor Electric Party Light Fire in Wolf Creek?

7/12/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Lane County.

Our South Eugene and Florence team restores fire damage in the Wolf Creek area throughout the year. Here is some information from the National Fire Protection Association for staying safe around electrical equipment and powerlines.

Powerlines

Have a professional tree cutting service trim branches that might fall on electric wiring. Use a wooden or fiberglass ladder outside. Keep the ladder at least 10 feet away from power lines. Never touch anyone or anything in contact with a downed wire. Power lines may be live; stay a safe distance away. Report downed wires to authorities right away.

Equipment Safety

• Have a qualified electrician do all electrical work
• To prevent an electric shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
• Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
• Store your electric tools indoors
• Keep electric tools away from children
• Check lighting and extension cords for damage before using. Replace damaged cords right away.
• Use extension cords that are listed by a qualified test laboratory and are marked for outdoor use. Extension cords are not meant for long-term use.

Call Us Today!

When your Wolf Creek home or business has fire damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can Be Done to Eliminate Bad Odors From My Workplace in Eugene?

6/27/2022 (Permalink)

We identify and neutralize awful odors for Lane County businesses!

Our South Eugene and Florence team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and restore areas affected by bad odors. Odors may originate from multiple sources inside and outside the building and are offensive to customers and employees. Our technicians never take shortcuts by “masking odors” as these methods are ineffective, and the odor will not be eliminated.

Common Causes of Bad Odors

• Dirty drains
• Bacteria
• Sewer systems
• Dead animals in walls or crawl spaces
• Garbage disposals
• Rotten food

Odor Identification

When we arrive, our technicians will work to identify the source of the odor and locate where it is making contact with surfaces. Often the odors originate from more than one location in the building.

Odor Elimination Process

After we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

You never know when a foul odor will affect your business or home. When your need help identifying and removing a bad odor, our local South Eugene and Florence team is Here to Help. ® We’ll neutralize the odors and leave your business smelling fresh, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Can I Protect My Home From Wind-Driven Rain Storm Damage in Wolf Creek?

6/21/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in Lane County!

Water damage is one of the most common causes of property damage, costing billions in damages each year. Wolf  Creek residents can count on our South Eugene and Florence team to restore storm damage day and night. Here are some tips from the Insurance Information Institute for protecting your home’s exterior from stormwater intrusion:

• Caulk and seal windows to guard against water seepage
• Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
• Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
• Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
• Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us!

You never know when a storm will cause water damage to your home. If your Wolf Creek home or commercial business suffers storm damage, our local South Eugene and Florence team is Here to Help.® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Is Smoke Odor Equipment Used to Remove Smoke Damage in Florence?

6/14/2022 (Permalink)

We restore fire damage 365 days a year in Lane County!

Our South Eugene and Florence team uses a variety of specialized equipment to remove any form of smoke odor as follows:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor

Call Us Today!

When your Florence home or business has fire damage, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can I Do While Waiting For Help to Arrive When I Have a Water Damage Emergency in Wolf Creek?

6/7/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Lane County!

Our South Eugene and Florence team is on call 24-hours a day to assist Wolf Creek homes and businesses with water damage emergencies. Here are some tips from our website on things to do and NOT to do while waiting for help to arrive:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don't leave wet fabrics in place
• Hang furs and leather goods
• Don't leave books, magazines, or other colored items on wet carpets or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Wolf Creek home or commercial business has a water damage emergency, our local South Eugene and Florence team is Here to Help.® We'll restore your water damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

Environmentally-Friendly Restoration Company in Eugene?

5/31/2022 (Permalink)

We are committed to reducing our carbon footprint in Lane County!

We are a community-minded and environmentally conscious cleanup and restoration company!

Our South Eugene and Florence office and team are environmentally friendly, and we take steps daily to reduce our carbon footprint and stay environmentally responsible. Here are some of the ways we achieve this:

Waste Reduction

• We responsibly reduce and manage the disposition of waste by reusing material where feasible, recycling what cannot be reused, and composting our organics, including plastics, glass, metals, and organics
• Whenever possible, we keep waste out of landfills and participate in global efforts to refuse, reduce, reuse, reform, and recycle

Operations

• We minimize travel by using the latest technology and video calls to reduce travel to project worksites by insurance carriers for site revisits
• Green products containing no synthetic ingredients or health warnings are used where applicable
• Reduce the number of shipments we receive by maximizing capacity rather than several shipments that consume more fuel
• Individual contributions like carpooling, using fuel-efficient cars, and using refillable water bottles and coffee mugs
• We use laptops as they are 80 percent more efficient than desktop computers

Call Us Today!

When your Eugene home or commercial business needs restoration services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Storm-Damaged Business in Florence?

5/24/2022 (Permalink)

We respond to commercial storm damage emergencies 24-hours a day in Lane County.

Florence businesses can rely on our local South Eugene and Florence team to respond to storm damage emergencies 24-hours a day. According to the City of Eugene website, flooding occurred long before the first European settlers arrived in the area in the mid-1800s. The significant floods happened in 1861, 1890, 1945, 1956, and 1964. Lane County’s largest flood in recorded history, or the “big flood,” occurred in 1964. The City of Eugene provides free information regarding flood hazards for specific sites within the community and can answer flood-related questions.  Staff can assist with flood protection and mitigation design questions and with local flooding concerns, and they can also make site visits.

If your business is damaged in a storm, we will inspect your building and provide an assessment of the damage. We will tarp and board up any areas exposed to the elements to minimize the potential for further damage. We use powerful, industrial-grade water extraction and drying equipment and monitor and document the drying process to ensure the area is returned to normal moisture levels. We can also provide rebuilding services to restore the damage to pre-storm conditions.

Call Us Today!

When your Florence commercial business or home needs storm damage restoration services, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Do I Prepare for a Power Outage in Wolf Creek?

5/17/2022 (Permalink)

We restore storm damage 24-hours a day in Lane County.

Wolf Creek residents experience severe weather each year, and sometimes the power goes out. Our South Eugene and Florence team offers these tips for preparing for a power outage from the American Red Cross:

Create a support network. Identify people who can help you stay at home or evacuate during an extended power outage. Keep a paper copy of your contact list.

Stay connected and alert. Sign up for alert systems and apps for text alerts. Have communication devices that work without home power, including a crank or battery radio, a non-cordless home phone, and chargers/batteries for your cell phones and your computers.

Stock food and water. Store non-perishable food and water supplies for at least two weeks. Plan to use coolers and ice to extend food refrigeration and keep a thermometer in the fridge, freezer, or cooler to monitor the food temperature.

Know and plan for your personal and medical electrical needs. Take an inventory of your electrical needs. Consider backup and non-power alternatives for lighting, communication, medical devices, refrigerated medicine, cooking, garage doors, locks, and elevators. Discuss a plan with your doctors for your medical needs.

Call Us Today!

When your Wolf Creek home or commercial business is damaged by severe weather, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wildfire Landscaping Tips for Florence Homes?

5/9/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day in Lane County.

Our South Eugene and Florence team responds to fire damage emergencies every year in Florence. Wildfires often occur with little or no advanced warning. You can reduce the risk of wildfire damage to your property by taking preventative measures. Here are some landscaping tips from the National Fire Protection Association:

Tips for Landscaping Around Your Home

• REMOVE dead vegetation and other flammable materials, especially within the first five feet of the home
• KEEP your lawn hydrated and maintained. If it is brown, cut it down to help reduce fire intensity
• PRUNE tree limbs, so the lowest branches are six to ten feet above the ground to help reduce the chance of fire getting into the crowns of the trees
• MOVE construction material, trash, and woodpiles at least thirty feet away from the home and other outbuildings
• DISPOSE of branches, weeds, leaves, pine needles, and grass clippings that you have cut to reduce fuel for fire

Exterior Tips for Your Home

• REMOVE leaves, pine needles, and other flammable material from the roof, gutters, and on and under the deck to help prevent embers from igniting your home
• INSPECT shingles or roof tiles. REPLACE missing shingles or tiles. COVER ends of tiles with bird stops or cement to help prevent ember penetration during a wildfire.

Call Us!

When your home or commercial business in Florence has fire damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Rain Gutters Causing Water Damage to My Eugene Home?

5/4/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in Lane County.

There are many ways water can damage a structure, including clogged rain gutters. Make sure your rain gutters are free of debris and the water is draining away from the home. Although every water damage situation will vary, our South Eugene and Florence team uses the same comprehensive process for addressing water damage:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Eugene home or commercial business has water damage, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Advanced Technology in Eugene?

5/4/2022 (Permalink)

We use advanced technology to restore property damage in [franchise county name].

Advanced Technologies and Specialized Training for Eugene

At SERVPRO of South Eugene / Florence, we use advanced technology, and our technicians undergo initial and continuous training to keep up-to-speed on technological advancements and industry best practices. This saves our customers time and money and allows our technicians to restore residential and commercial properties in Eugene to preloss condition faster and more cost-effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the restoration industry. The IICRC sets the cleaning and restoration standards we follow. These standards incorporate the field of psychometry, allowing our technicians to become proficient in manipulating temperature and relative humidity through moisture detection and measurement equipment. This is important because excess moisture can cause further damage to a structure and encourage mold and other microbial damage.

Moisture Detection and Measurement Equipment

• An infrared camera may be used to identify water location for thorough water removal
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Call Us Today!

When you have a property damage emergency in Eugene, SERVPRO of South Eugene / Florence has a team of highly trained restoration technicians ready to assist you 24-hours a day.

Washing Machine Washout in Eugene?

5/3/2022 (Permalink)

We are trusted leaders in water damage restoration in Eugene.

Washing Machine Maintenance Tips for Eugene.

Did you know that supply line failure is one of the top causes of water damage involving a washing machine? SERVPRO of South Eugene / Florence has seen the damage a burst supply line can do. Here are some washing machine supply line maintenance tips:

Conduct monthly inspections of the hot and cold washing machine supply lines.

• Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection
• Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear
• Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
• Replace supply hoses every five years, even if there is no obvious deterioration or wear
• Some signs of deterioration may occur from the inside out and may not be visible until it is too late
• When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in a catastrophic water loss.

Call Us!

When you have a water damage emergency, SERVPRO of South Eugene / Florence is ready to respond 24-hours a day.  

Storm Damage in Eugene?

5/2/2022 (Permalink)

We are trusted leaders in storm damage mitigation in [franchise county name].

Storm Damage Tips

You never know when storm damage might occur, and when it does, it’s important to mitigate the damage quickly to avoid costly structural repairs. SERVPRO of South Eugene / Florence offer these helpful tips from our website on what to do and what not to do after flooding:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging

Call Us Today!

When you have a storm damage emergencySERVPRO of South Eugene / Florence has a team of highly trained restoration technicians ready to assist you 24-hours a day. 

Wildfire Safety Plan for Young People in Wolf Creek?

5/1/2022 (Permalink)

We are trusted leaders in fire damage mitigation in Wolf Creek.

Home Alone in Wolf Creek?

Do you have an evacuation plan in place for your kids in the event they are home alone when a wildfire or home fire breaks out? SERVPRO of South Eugene / Florence wants Wolf Creek families to know that having an evacuation plan in place for your loved ones to follow when you aren’t home can save lives. Here are some tips from the National Fire Prevention Association for developing a plan:

• Work with a trusted neighbor close by who know your children and can evacuate them
• Set up a schedule with other working parents in the neighborhood so that someone is always at home and can make sure the children are safe
• Pack a “Go Bag” with treasured items, water, food, prescriptions they can grab and leave with quickly
• Practice together with their pets if time allows to crate them for removal
• Have a designated contact, like an out-of-town family member programmed into their cell phone so you can find each other quickly

Call Us Today!

When you have fire damage emergency, SERVPRO of South Eugene / Florence is ready to respond 24-hours a day.

Commercial Fire Damage in Florence?

4/26/2022 (Permalink)

Florence businesses rely on us to restore commercial fire damage.

You would never know that this office had fire damage.

Fire damage can happen at any time and when it does, it’s important to act fast to minimize the potential for further damage. After the Fire Department leaves the scene, you will be left with fire debris, smoke, soot, and water damage left from the firefighting efforts.

Mitigation Process

SERVPRO of South Eugene / Florence is proud to be helping commercial businesses restore fire-damaged properties in Florence. We understand the importance of getting your business operational as soon as possible. Our teams of highly trained technicians are on call 24-hours a day and, upon arrival, will provide an assessment of the damage and immediately begin the cleanup and restoration process. Here is the process we follow when mitigating commercial fire damage:

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof-Tarp Service
4. Water Removal and Drying
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

Call Us!

SERVPRO of South Eugene / Florence has a team of highly trained technicians with the specialized training and experience to clean and restore commercial fire damage quickly and efficiently. 

How Will I Know If I Have a Hidden Mold Problem in My Eugene Business?

4/25/2022 (Permalink)

We mitigate and remediate mold problems for Lane County businesses.

Mold damage is common in Eugene. Microscopic mold spores are always present in the Earth’s atmosphere waiting for the perfect moist conditions to colonize. Once the mold spores find the optimum conditions, the mold can spread rapidly in as little as 48 to 72 hours and will spread to other parts of the building if not contained and mitigated quickly. If you smell a strong, musty odor you can’t place, have had recent water damage, or see visible signs of a mold infestation, our team in South Eugene and Florence can help.

Highly Trained Team

First, we will inspect and locate the source of the moisture and make repairs to minimize the potential for the mold to return. Then we will begin the mitigation process.

• Applied Microbial Remediation Specialist
• Water Damage Restoration Technician
• Applied Structural Drying Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician

We are trained to work in all kinds of buildings and workplaces, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

When you need mold damage remediation services for your Eugene commercial business or home, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Caring For Fire-Damaged Belongings in Wolf Creek?

4/19/2022 (Permalink)

We are trusted leaders in fire cleanup and restoration services in Lane County.

Wolf Creek Residents Need to Know About These Services!

Our local South Eugene and Florence team is trained and certified to clean and restore fire-damaged keepsakes and belongings. Whenever possible, we work to “restore versus replace” your household belongings and personal effects. Depending on the items being cleaned, we may use any of the following cleaning methods:

• Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned
• Immersion Cleaning - contents are dipped into a bath of the cleaning product

Electronic Equipment

• Television sets
• DVD players
• Computers
• And more

Document and Photograph Drying

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Call Us Today!

When you have fire damage in your Wolf Creek home or commercial business, our local South Eugene and Florence team is Here to Help. ® We’ll restore your fire-damaged belongings, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Severe Water Damage in Minutes in Florence?

4/13/2022 (Permalink)

We are leaders in water cleanup and restoration services in Lane County.

Our South Eugene and Florence team witnesses firsthand the damage water can cause to a home or commercial business in a short amount of time. Here is a water damage timeline from our website describing the damage water can do within minutes to one week:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us Today!

When you have water damage in your Florence home or commercial business, our local South Eugene and Florence team will restore the damage, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Highly Trained and Certified restoration Team in South Eugene?

4/5/2022 (Permalink)

We are trusted leaders in cleanup and restoration services in Lane County.

SERVPRO is a top choice for home restoration and repair because our commitment to service with excellence drives everything we do. We invest heavily in training programs for our SERVPRO of South Eugene / Florence team. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Ingleside.

The SERVPRO training program includes:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for SERVPRO of South Eugene / Florence employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

When you need help with property damage in your Eugene home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.