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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Flooded Basement in Commercial Building in Florence?

11/21/2022 (Permalink)

A basement in a commercial building is flooded. We restore commercial water damage 24-hours a day in Lane County.

Have you inspected your sump pump lately? Our South Eugene and Florence teams respond to flooded basement calls every winter season, and in many cases, the flooding was caused by a sump pump failure. In a study by the Insurance Institute for Business and Home Safety (IBHS), 18 percent of sump pump failures were due to power outages, and another 40 percent of incidents involving sump pumps were attributed to clogged inlet screens or faulty float switches.

Here are some sump pump maintenance tips from the IBHS:

  • Follow the manufacturer’s recommendations for sump pump maintenance. These vary from running the sump pump every two to three months to a yearly cleaning before the rainy season.
  • Inspect the pump by opening the lid and removing any debris blocking the water inlet screen
  • Pour about five gallons of water into the pump and watch the float valve rise
  • As the float valve rises, the pump should turn on, and water should discharge through the outlet pipe
  • Go outside and inspect the outlet pipe. Water should be flowing away from the home.
  • Contact a professional if the sump pump fails to operate during the inspection

Call Us Today!

When your commercial business or home in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fireplace Fire in Wolf Creek Home?

11/15/2022 (Permalink)

Indoor fireplace with wood in it. We are leaders in fire damage restoration services in Lane County.

Our South Eugene and Florence teams have been restoring fire damage for Wolf Creek homes and businesses for many years. Most of us use our fireplaces during the fall and winter seasons. Creosote buildup in chimneys is one of the leading causes of chimney fires in the United States.

Here are some fireplace and woodstove safety tips from the Federal Emergency Management Agency (FEMA) for preventing creosote buildup.

Limited air supply and unseasoned wood encourage the buildup of creosote. To avoid that buildup, do not restrict the air supply by:

  • Closing the glass doors
  • Not opening the damper wide enough
  • The longer the smoke is in the flue, the more likely it is that creosote will form
  • Closing down the stove damper or air inlets on a wood stove too soon or too much
  • Do not burn unseasoned wood
  • In the case of wood stoves, overloading the firebox with wood in an attempt to get a longer burn time also contributes to creosote buildup

Fireplace and Woodstove Safety

  • Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out
  • Do not burn paper in your fireplace or woodstove
  • Put ashes in a metal container with a lid outside, at least three feet from your home
  • Put the fire out before you go to sleep or leave your home

Call Us Today!

When your Wolf Creek home or commercial business has a fire damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Will I Know if My Water-Damaged Rooms are Completely Dried in Florence?

11/8/2022 (Permalink)

An infrared camera points at a wall. We are trusted leaders in water damage restoration in Lane County.

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Our South Eugene and Florence team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We follow a six-step process to ensure the site is returned to pre-damage conditions. Here is some information from our website about the steps we take to ensure water-damaged areas are completely dried.

Drying and Dehumidification Process

Our team uses room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us!

When your home or commercial business in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Hidden Water Damage Causes Mold Outbreak in Wolf Creek Business?

11/1/2022 (Permalink)

Technicians are in the process of removing mold in a commercial business. We remove commercial mold damage in Lane County.

Our South Eugene and Florence team removes mold from Wolf Creek businesses following this comprehensive process:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When your commercial business or home in Wolf Creek has mold damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Winter Storm Preparedness Tips for Florence Residents?

10/24/2022 (Permalink)

A dad shows his son how to install weather stripping around a window. We respond to storm damage emergencies 24-hours a day in Lane County.

Our South Eugene and Florence team offers this helpful information from the Oregon Automobile Association for winterizing your home in Florence:

Check your heating system.

Inspect and insulate pipes.

Carefully inspect pipes for cracks and leaks, and have them repaired as soon as possible. Insulate exposed pipes and seal cracks to prevent them from bursting.

Know the location of the main water shutoff valve.

If your pipes freeze, the quicker you shut off the water, the better your chance of preventing them from bursting and causing major damage.

Check your smoke and carbon monoxide detectors.

Regularly check your detectors to make sure they are in working condition.

Clean out gutters.

Remove leaves, sticks, and other debris from gutters so rain and melting snow can flow freely.

Trim trees and remove dead branches.

Ice, snow, wind, and rain can cause weak trees and tree limbs to fall and damage your car, home, or even people walking on your property.

Seal exterior cracks and holes.

Caulk openings and install weather stripping around windows and doors to prevent cold air and moisture from entering.

Stock up on emergency items.

Be sure you have flashlights and a portable radio with extra batteries, necessary medications, at least three days of water and canned food for family and pets, a can opener, first-aid supplies, heating fuel, and a lighter or a generous supply of matches on hand.

Call Us Today!

When your home or business in Florence has storm damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire Escape Planning for Eugene Families?

10/17/2022 (Permalink)

A family is reviewing their fire escape plan. We restore fire damage 24-hours a day in Lane County.

Do you have a home fire escape plan in place, and has everyone in the home practiced using it? Our South Eugene and Florence team have been restoring fire damage for families in Eugene for many years. One critical component of fire safety is the creation of a fire escape plan. Here are some escape planning tips for the National Fire Protection Association:

  • Make a home escape plan. Draw a map of your home showing all of the doors and windows. Discuss the plan with everyone in your home.
  • Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
  • Have a designated place (tree, mailbox, light pole) a safe distance away from the house where everyone should meet
  • Practice your home fire drill at night and during the day with everyone in your home twice a year
  • Practice using different ways out
  • Teach children how to escape on their own in case you can’t help them
  • Close doors behind you as you leave

Call Us Today!

When your Eugene home or business has fire damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Powerful Water Extraction Equipment Saves Time and Money in Wolf Creek?

10/11/2022 (Permalink)

Water covers the floor of a family room. We are leaders in water damage restoration in Lane County.

Our South Eugene and Florence team uses powerful, industrial-grade extraction equipment to remove water from damaged areas quickly, saving our customers time and money in many cases. Here is some information from our website describing the process and equipment we use to extract water from homes and businesses in Wolf Creek:

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength and wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
  • Infrared cameras find “hidden” water behind walls and ceilings
  • Submersible and gas-powered pumps allow continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Call Us Today!

When your Wolf Creek home or business has water damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Halloween Party Cut Short by Candle Fire in Pleasant Hill Home?

10/3/2022 (Permalink)

Scary Halloween decorations surround a lit candle. We restore fire damage 24-hours a day in Lane County.

Who doesn’t love a good Halloween party? Our South Eugene and Florence team want everyone in Pleasant Hill to have a safe, fire-damage-free Halloween. The National Fire Protection Association reports that more than one-third of Halloween fires are from decorations that have caught fire from a candle. The big day will be here sooner than we think, so here are some safety tips from the NFPA:

  • When choosing a costume, stay away from long trailing fabric that can ignite easily
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-o-lanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards.
  • Remember to keep exits clear of decorations, so nothing blocks escape routes
  • Make sure all smoke alarms in the home are working
  • Keep children away from open flames, including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire.

Call Us Today!

When your Pleasant Hill home or business needs fire damage restoration services, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Crime Scene Cleanup for South Eugene Businesses?

9/27/2022 (Permalink)

Crime scene tape defines the perimeter of an active crime scene investigation. We are trained and certified to clean and restore crime scenes in Lane County.

Have you ever wondered who cleans up after a crime scene investigation is complete? We do! Our South Eugene and Florence team restores areas contaminated by blood and other biohazard contaminants that can cause serious illness. We have the training, equipment, and protective gear required to safely clean and restore trauma and crime scenes.

Crime scene investigations leave behind fingerprint and evidence-gathering chemicals that are difficult to remove without the right cleaning agents. Our technicians follow Occupational Safety and Health Administration (OSHA) guidelines and protocols.

 Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Crime Scene Residues

We can clean and restore your property after a crime scene investigation, from fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues.

Bloodborne Pathogens

We remove bodily fluids, tissue, and other potentially pathogenic substances resulting from accidents, trauma, crime, or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - “Meth” Labs

Many of the chemicals used in producing illegal drugs, such as “meth,” are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to clean all surfaces properly.

Call Us!

When your South Eugene commercial business or home needs crime scene cleanup services, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Commercial Fire Damage Restoration Services in Wolf Creek?

9/20/2022 (Permalink)

Smoke from a fire is filling the sky. We respond to fire damage emergencies 24-hours a day in Lane County.

Wolf Creek businesses trust our South Eugene and Florence teams to restore fire damage using this comprehensive process:

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. 

Step 3: Immediate Board-Up and Roof-Tarp Service

To maintain security and to protect against further damage, we will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all the restorable items and structures damaged by the fire using various cleaning techniques to restore your belongings to pre-fire condition. We also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor or major repairs, such as reconstructing various areas or rooms in a home or business.

Call Us!

When your Wolf Creek commercial business or home has fire damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire Safety Tips for Children in Florence?

9/9/2022 (Permalink)

A family roasts marshmallows over a campfire. We respond to fire damage emergencies 24-hours a day in Lane County.

Florence families can trust our South Eugene and Florence teams to restore fire damage efficiently. Here are some fire safety tips from the National Fire Protection Association to keep your children safe:

  • Keep matches and lighters out of the reach of children, up high, preferably in a locked cabinet
  • Closely supervise children, making sure that they are kept away from other fire sources, including lit candles, cigarettes, bonfires, and stoves
  • It is natural for young children to be curious, ask questions about fire, play with fire trucks, or pretend to cook. Use these opportunities to teach them about fire safety.
  • Explain that fire moves quickly and can hurt as soon as it touches them. Tell them this is why matches and lighters are tools for adults only.
  • Teach young children never to touch matches or lighters and to tell a grown-up when matches or lighters are found
  • Establish clear rules and consequences for unsupervised and unauthorized uses of fire
  • Be a good example! Always safely use fire sources — matches, lighters, candles, fireplaces, and campfires. Never treat them as toys, or children may imitate you.
  • Talk with children about what their friends or other children are doing with fire. Teach them specific ways to resist the peer pressure to misuse fire.
  • Give praise for showing respect and age-appropriate responsible behavior toward fire

Call Us Today!

When your Florence home or commercial business has fire damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Sewer Backup Problem in Wolf Creek Home?

9/6/2022 (Permalink)

A sewer line is being replaced. We respond to water damage emergencies 24-hours a day in Lane County.

Wolf Creek residents and businesses can trust our local South Eugene and Florence team to clean and restore sewer backups “Like it never even happened.” Here is some information on the classifications of water damage from our website:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Category 2: “Gray Water”

Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your sewer backs up in Wolf Creek and you need help, our local South Eugene and Florence team will clean and restore your damage quickly and efficiently. Call us today at 541-345-0115.

Franchises are independently owned and operated.

Fire Damaged Photo and Document Restoration Services in Eugene?

8/30/2022 (Permalink)

Old family photos are shown. We restore fire damage 24-hours a day in Lane County.

Eugene residents and businesses can trust our local South Eugene and Florence team to clean and restore fire-damaged photos and documents. Although we may not be able to save them all, we can save many and prevent these items from getting more damaged.

Depending on the type of documents and the level of fire, smoke, or soot damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Restoration Services

For other items damaged by fire, we pretest everything before cleaning to ensure we use the most effective cleaning method. We use several methods for cleaning your contents, including:

  • Dry Cleaning - Used to clean light residues or pre-clean before wet cleaning
  • Wet Cleaning – This method is effective for removing moderate to heavy residues
  • Spray and Wipe - Effective for items that can’t withstand wet cleaning
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - Involves the agitation of the surface being cleaned
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product

Call Us Today!

Home fires can happen at any time. When you have a fire damage emergency in your Eugene home or commercial business, our local South Eugene and Florence team will clean and restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Are Some of the Signs of Water Damage in Wolf Creek?

8/23/2022 (Permalink)

A large water spot is visible on a wall. We restore water damage 24-hours a day in Lane County.

Although this image looks like an ancient world map, it is actually a plaster wall with severe water damage! Wolf Creek residents and businesses have relied on our South Eugene and Florence team to mitigate and restore water quickly and efficiently.

Here are some ways you can tell if you have water damage in your home or business:

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time. When you have a water damage emergency in your Wolf Creek home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Should I Have a Professional Crawl Space Inspection in Eugene?

8/16/2022 (Permalink)

A crawl space wall shows residue from water damage. We restore water damage 24-hours a day in Lane County.

Have you noticed an unpleasant smell you cannot place? If so, crawl space and attic space inspections might be in order. These two areas of a structure are responsible for circulating air through the home. If you smell something strange or malodorous, you may have something decomposing underneath your home that is causing the odor.

Home and business owners should consider having crawl spaces inspected every six months. These inspections will help to identify areas of the structure that may be compromised by pests, water, or mold. Our local South Eugene and Florence team has the training, equipment, and experience to perform crawl space inspections quickly and efficiently. During these inspections, our technicians look for issues such as:

  • Water damage
  • Mold and mildew
  • Foundation issues
  • Electrical issues
  • Plumbing issues
  • Proper ventilation
  • Floor damage

Routine crawl space inspections of homes after storms or water or fire damage will identify any issues. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. We have adopted technologies that help us quickly identify the source, location, and extent of the damage.

Call Us Today!

Crawl space inspections can identify minor problems before they become major, time-consuming, and expensive repairs. Our local South Eugene and Florence team is a trusted leader in crawl space inspection, cleanup , and restoration services. Call us today at 541-345-0115.

Franchises are independently owned and operated.

Storm Preparedness Tips for Eugene Residents?

8/5/2022 (Permalink)

A person holding balloons is blown over by strong winds. We respond to storm damage emergencies 24-hours a day in Lane County.

Strong winds can cause severe damage to homes and structures. Thunderstorms in the Eugene area are known to bring strong winds and often occur with little advanced warning. Our South Eugene and Florence team offers this information from the Federal Emergency Management Agency (FEMA):

Fortify Your Roof

Your roof is your first line of defense in a high wind event. Re-adhere any loose shingles and consider impact-resistant shingles when installing a roof. Install roof strappings to anchor the roof framing to the wall framings so the wind can’t lift your roof off your house.

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Secure Objects Outside the Home

Loose shingles, your dog’s house, trash cans, and sports equipment can be picked up by the wind and cause damage to your home. Secure outdoor objects like furniture, gutters, and downspouts.

Call Us Today!

Our local South Eugene and Florence team is a trusted leader in storm damage cleanup and restoration services. When you need help restoring storm damage, call us today at 541-345-0115.

Franchises are independently owned and operated.

Biohazard Cleanup Services in Florence Businesses?

8/2/2022 (Permalink)

People in hazmat suits prepare to clean a biohazard spill. We are certified to clean and restore biohazards and chemical spills in Lane County.

Do you know what to do if your commercial business faces biohazard contamination? Our South Eugene and Florence team has the equipment, training, and experience to restore biohazard situations.

Commercial Biohazard Restoration Services 

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Here are some tips from our website on what to do and NOT do while waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat allbodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place.
  • Don’t leave books, magazines, or other colored items on wet carpets or floors
  • Don’t use your vacuum to remove water.
  • Don’t use television or other electrical appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

Our local South Eugene and Florence team is a trusted leader in commercial restoration and biohazard cleanup services in Florence. When you need help restoring biohazard contamination, call us today at 541-345-0115.

Franchises are independently owned and operated.

Deep Cleaning Services for Busy Florence Residents?

7/27/2022 (Permalink)

A person is cleaning a couch. We offer a full range of deep cleaning services in Lane County.

Is your home starting to look a bit dingy even when it’s clean? Over time, cleaning products can leave residue buildup that dulls finishes and requires professional assistance to remove. Our South Eugene and Florence team offers a variety of deep cleaning services, including:

Carpet and Upholstery Cleaning

Our carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Odor Removal

Your basic cleaning service will not have the expertise to deodorize your home effectively. Take advantage of our residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

We are ready to assist in the clean-up of sewage and other biohazard materials and provide deep cleaning services for your home.

Air Duct Cleaning

Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Call Us Today!

Our local South Eugene and Florence team is Here to Help ® when your Florence home or business needs deep cleaning services. Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Can I Prevent a Grilling Fire in Pleasant Hill?

7/21/2022 (Permalink)

A person is grilling food outdoors. We respond to fire damage emergencies 24-hours a day in Lane County.

It’s July, and it’s time to spend more time outdoors enjoying the long summer days. Our South Eugene and Florence team wants everyone to be safe while grilling outdoors in Pleasant Hill. The National Fire Protection Association (NFPA) reports that 10,600 fires are started each year by outdoor grills. Here are some grilling safety tips from the NFPA:

Propane and Charcoal Grills

  • Propane and charcoal barbecue grills should only be used outdoors
  • The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches
  • Keep children and pets at least three feet away from the grill area
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill
  • Never leave your grill unattended

Propane Grills

  • Check the gas tank hose for leaks before using it for the first time each year
  • Apply a light soap and water solution to the hose
  • A propane leak will release bubbles

Call Us Today!

Fires can break out at any time and for many reasons. When your Pleasant Hill home or business has fire damage, our local South Eugene and Florence team will restore the fire damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wildfire Escape Planning for Florence Families?

7/13/2022 (Permalink)

A dog is escaping through a hole in a fence. We restore property damage 24-hours a day in Lane County.

The late spring rain is delaying the start of wildfire season, but Governor Kate Brown and state officials are preparing for an intense fire season this year. Our South Eugene and Florence team wants everyone to prepare in advance for wildfire season by creating and practicing an escape plan.

The National Fire Protection Association offers these helpful tips for creating your plan. Be sure to include your pets too!

  • Make a home escape plan. Draw a map of your home showing all of the doors and windows. Discuss the plan with everyone in your home.
  • Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
  • Have a designated place (tree, mailbox, light pole) a safe distance away from the house where everyone should meet.
  • Practice your home fire drill at night and during the day with everyone in your home twice a year
  • Practice using different ways out
  • Teach children how to escape on their own in case you can’t help them
  • Close doors behind you as you leave

Call Us Today!

When your Florence home or business has wildfire or other storm damage, our local South Eugene and Florence team will restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Outdoor Electric Party Light Fire in Wolf Creek?

7/12/2022 (Permalink)

Strings of outdoor party lights and lit in preparation for a garden party. We respond to fire damage emergencies 24-hours a day in Lane County.

Our South Eugene and Florence team restores fire damage in the Wolf Creek area throughout the year. Here is some information from the National Fire Protection Association for staying safe around electrical equipment and powerlines.

Powerlines

Have a professional tree cutting service trim branches that might fall on electric wiring. Use a wooden or fiberglass ladder outside. Keep the ladder at least 10 feet away from power lines. Never touch anyone or anything in contact with a downed wire. Power lines may be live; stay a safe distance away. Report downed wires to authorities right away.

Equipment Safety

  • Have a qualified electrician do all electrical work
  • To prevent an electric shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
  • Store your electric tools indoors
  • Keep electric tools away from children
  • Check lighting and extension cords for damage before using. Replace damaged cords right away.
  • Use extension cords that are listed by a qualified test laboratory and are marked for outdoor use. Extension cords are not meant for long-term use.

Call Us Today!

When your Wolf Creek home or business has fire damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can Be Done to Eliminate Bad Odors From My Workplace in Eugene?

6/27/2022 (Permalink)

A dirty drainpipe is shown. We identify and neutralize awful odors for Lane County businesses!

Our South Eugene and Florence team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and restore areas affected by bad odors. Odors may originate from multiple sources inside and outside the building and are offensive to customers and employees. Our technicians never take shortcuts by “masking odors” as these methods are ineffective, and the odor will not be eliminated.

Common Causes of Bad Odors

  • Dirty drains
  • Bacteria
  • Sewer systems
  • Dead animals in walls or crawl spaces
  • Garbage disposals
  • Rotten food

Odor Identification

When we arrive, our technicians will work to identify the source of the odor and locate where it is making contact with surfaces. Often the odors originate from more than one location in the building.

Odor Elimination Process

After we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

You never know when a foul odor will affect your business or home. When your need help identifying and removing a bad odor, our local South Eugene and Florence team is Here to Help. ® We’ll neutralize the odors and leave your business smelling fresh, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Can I Protect My Home From Wind-Driven Rain Storm Damage in Wolf Creek?

6/21/2022 (Permalink)

A rainstorm is dumping rain onto a home. We respond to storm damage emergencies 24-hours a day in Lane County!

Water damage is one of the most common causes of property damage, costing billions in damages each year. Wolf  Creek residents can count on our South Eugene and Florence team to restore storm damage day and night. Here are some tips from the Insurance Information Institute for protecting your home’s exterior from stormwater intrusion:

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us!

You never know when a storm will cause water damage to your home. If your Wolf Creek home or commercial business suffers storm damage, our local South Eugene and Florence team is Here to Help.® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Is Smoke Odor Equipment Used to Remove Smoke Damage in Florence?

6/14/2022 (Permalink)

Smoke rises towards a smoke detector. We restore fire damage 365 days a year in Lane County!

Our South Eugene and Florence team uses a variety of specialized equipment to remove any form of smoke odor as follows:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor

Call Us Today!

When your Florence home or business has fire damage, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can I Do While Waiting For Help to Arrive When I Have a Water Damage Emergency in Wolf Creek?

6/7/2022 (Permalink)

Clothes are hanging above a flooded floor. We respond to water damage emergencies 24-hours a day in Lane County!

Our South Eugene and Florence team is on call 24-hours a day to assist Wolf Creek homes and businesses with water damage emergencies. Here are some tips from our website on things to do and NOT to do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Wolf Creek home or commercial business has a water damage emergency, our local South Eugene and Florence team is Here to Help.® We'll restore your water damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

Environmentally-Friendly Restoration Company in Eugene?

5/31/2022 (Permalink)

A laptop computer sits on a field of green grass. We are committed to reducing our carbon footprint in Lane County!

We are a community-minded and environmentally conscious cleanup and restoration company!

Our South Eugene and Florence office and team are environmentally friendly, and we take steps daily to reduce our carbon footprint and stay environmentally responsible. Here are some of the ways we achieve this:

Waste Reduction

  • We responsibly reduce and manage the disposition of waste by reusing material where feasible, recycling what cannot be reused, and composting our organics, including plastics, glass, metals, and organics
  • Whenever possible, we keep waste out of landfills and participate in global efforts to refuse, reduce, reuse, reform, and recycle

Operations

  • We minimize travel by using the latest technology and video calls to reduce travel to project worksites by insurance carriers for site revisits
  • Green products containing no synthetic ingredients or health warnings are used where applicable
  • Reduce the number of shipments we receive by maximizing capacity rather than several shipments that consume more fuel
  • Individual contributions like carpooling, using fuel-efficient cars, and using refillable water bottles and coffee mugs
  • We use laptops as they are 80 percent more efficient than desktop computers

Call Us Today!

When your Eugene home or commercial business needs restoration services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Storm-Damaged Business in Florence?

5/24/2022 (Permalink)

A flooded building is shown. We respond to commercial storm damage emergencies 24-hours a day in Lane County.

Florence businesses can rely on our local South Eugene and Florence team to respond to storm damage emergencies 24-hours a day. According to the City of Eugene website, flooding occurred long before the first European settlers arrived in the area in the mid-1800s. The significant floods happened in 1861, 1890, 1945, 1956, and 1964. Lane County’s largest flood in recorded history, or the “big flood,” occurred in 1964. The City of Eugene provides free information regarding flood hazards for specific sites within the community and can answer flood-related questions.  Staff can assist with flood protection and mitigation design questions and with local flooding concerns, and they can also make site visits.

If your business is damaged in a storm, we will inspect your building and provide an assessment of the damage. We will tarp and board up any areas exposed to the elements to minimize the potential for further damage. We use powerful, industrial-grade water extraction and drying equipment and monitor and document the drying process to ensure the area is returned to normal moisture levels. We can also provide rebuilding services to restore the damage to pre-storm conditions.

Call Us Today!

When your Florence commercial business or home needs storm damage restoration services, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Do I Prepare for a Power Outage in Wolf Creek?

5/17/2022 (Permalink)

A person uses a smartphone by candlelight during a power outage. We restore storm damage 24-hours a day in Lane County.

Wolf Creek residents experience severe weather each year, and sometimes the power goes out. Our South Eugene and Florence team offers these tips for preparing for a power outage from the American Red Cross:

Create a support network. Identify people who can help you stay at home or evacuate during an extended power outage. Keep a paper copy of your contact list.

Stay connected and alert. Sign up for alert systems and apps for text alerts. Have communication devices that work without home power, including a crank or battery radio, a non-cordless home phone, and chargers/batteries for your cell phones and your computers.

Stock food and water. Store non-perishable food and water supplies for at least two weeks. Plan to use coolers and ice to extend food refrigeration and keep a thermometer in the fridge, freezer, or cooler to monitor the food temperature.

Know and plan for your personal and medical electrical needs. Take an inventory of your electrical needs. Consider backup and non-power alternatives for lighting, communication, medical devices, refrigerated medicine, cooking, garage doors, locks, and elevators. Discuss a plan with your doctors for your medical needs.

Call Us Today!

When your Wolf Creek home or commercial business is damaged by severe weather, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wildfire Landscaping Tips for Florence Homes?

5/9/2022 (Permalink)

A view of an orange-colored smoky sky from a forest fire in Oregon. We respond to fire damage emergencies 24-hours a day in Lane County.

Our South Eugene and Florence team responds to fire damage emergencies every year in Florence. Wildfires often occur with little or no advanced warning. You can reduce the risk of wildfire damage to your property by taking preventative measures. Here are some landscaping tips from the National Fire Protection Association:

Tips for Landscaping Around Your Home

  • REMOVE dead vegetation and other flammable materials, especially within the first five feet of the home
  • KEEP your lawn hydrated and maintained. If it is brown, cut it down to help reduce fire intensity
  • PRUNE tree limbs, so the lowest branches are six to ten feet above the ground to help reduce the chance of fire getting into the crowns of the trees
  • MOVE construction material, trash, and woodpiles at least thirty feet away from the home and other outbuildings
  • DISPOSE of branches, weeds, leaves, pine needles, and grass clippings that you have cut to reduce fuel for fire

Exterior Tips for Your Home

  • REMOVE leaves, pine needles, and other flammable material from the roof, gutters, and on and under the deck to help prevent embers from igniting your home
  • INSPECT shingles or roof tiles. REPLACE missing shingles or tiles. COVER ends of tiles with bird stops or cement to help prevent ember penetration during a wildfire.

Call Us!

When your home or commercial business in Florence has fire damage, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Rain Gutters Causing Water Damage to My Eugene Home?

5/4/2022 (Permalink)

Clogged rain gutters are shown. We respond to water damage emergencies 24-hours a day in Lane County.

There are many ways water can damage a structure, including clogged rain gutters. Make sure your rain gutters are free of debris and the water is draining away from the home. Although every water damage situation will vary, our South Eugene and Florence team uses the same comprehensive process for addressing water damage:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Eugene home or commercial business has water damage, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Advanced Technology in Eugene?

5/4/2022 (Permalink)

A technician is shown using a hygrometer. We use advanced technology to restore property damage in [franchise county name].

Advanced Technologies and Specialized Training for Eugene

At SERVPRO of South Eugene / Florence, we use advanced technology, and our technicians undergo initial and continuous training to keep up-to-speed on technological advancements and industry best practices. This saves our customers time and money and allows our technicians to restore residential and commercial properties in Eugene to preloss condition faster and more cost-effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the restoration industry. The IICRC sets the cleaning and restoration standards we follow. These standards incorporate the field of psychometry, allowing our technicians to become proficient in manipulating temperature and relative humidity through moisture detection and measurement equipment. This is important because excess moisture can cause further damage to a structure and encourage mold and other microbial damage.

Moisture Detection and Measurement Equipment

  • An infrared camera may be used to identify water location for thorough water removal
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Call Us Today!

When you have a property damage emergency in Eugene, SERVPRO of South Eugene / Florence has a team of highly trained restoration technicians ready to assist you 24-hours a day.

Washing Machine Washout in Eugene?

5/3/2022 (Permalink)

A washing machine is shown. We are trusted leaders in water damage restoration in Eugene.

Washing Machine Maintenance Tips for Eugene.

Did you know that supply line failure is one of the top causes of water damage involving a washing machine? SERVPRO of South Eugene / Florence has seen the damage a burst supply line can do. Here are some washing machine supply line maintenance tips:

Conduct monthly inspections of the hot and cold washing machine supply lines.

  • Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection
  • Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear
  • Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
  • Replace supply hoses every five years, even if there is no obvious deterioration or wear
  • Some signs of deterioration may occur from the inside out and may not be visible until it is too late
  • When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in a catastrophic water loss.

Call Us!

When you have a water damage emergency, SERVPRO of South Eugene / Florence is ready to respond 24-hours a day.  

Storm Damage in Eugene?

5/2/2022 (Permalink)

A yellow sign stating “storm warning” is shown against the backdrop of menacing clouds. We are trusted leaders in storm damage mitigation in [franchise county name].

Storm Damage Tips

You never know when storm damage might occur, and when it does, it’s important to mitigate the damage quickly to avoid costly structural repairs. SERVPRO of South Eugene / Florence offer these helpful tips from our website on what to do and what not to do after flooding:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging

Call Us Today!

When you have a storm damage emergencySERVPRO of South Eugene / Florence has a team of highly trained restoration technicians ready to assist you 24-hours a day. 

Wildfire Safety Plan for Young People in Wolf Creek?

5/1/2022 (Permalink)

clip board with emergency plan We are trusted leaders in fire damage mitigation in Wolf Creek.

Home Alone in Wolf Creek?

Do you have an evacuation plan in place for your kids in the event they are home alone when a wildfire or home fire breaks out? SERVPRO of South Eugene / Florence wants Wolf Creek families to know that having an evacuation plan in place for your loved ones to follow when you aren’t home can save lives. Here are some tips from the National Fire Prevention Association for developing a plan:

  • Work with a trusted neighbor close by who know your children and can evacuate them
  • Set up a schedule with other working parents in the neighborhood so that someone is always at home and can make sure the children are safe
  • Pack a “Go Bag” with treasured items, water, food, prescriptions they can grab and leave with quickly
  • Practice together with their pets if time allows to crate them for removal
  • Have a designated contact, like an out-of-town family member programmed into their cell phone so you can find each other quickly

Call Us Today!

When you have fire damage emergency, SERVPRO of South Eugene / Florence is ready to respond 24-hours a day.

Commercial Fire Damage in Florence?

4/26/2022 (Permalink)

A nice clean office is shown. Florence businesses rely on us to restore commercial fire damage.

You would never know that this office had fire damage.

Fire damage can happen at any time and when it does, it’s important to act fast to minimize the potential for further damage. After the Fire Department leaves the scene, you will be left with fire debris, smoke, soot, and water damage left from the firefighting efforts.

Mitigation Process

SERVPRO of South Eugene / Florence is proud to be helping commercial businesses restore fire-damaged properties in Florence. We understand the importance of getting your business operational as soon as possible. Our teams of highly trained technicians are on call 24-hours a day and, upon arrival, will provide an assessment of the damage and immediately begin the cleanup and restoration process. Here is the process we follow when mitigating commercial fire damage:

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service
  4. Water Removal and Drying
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Call Us!

SERVPRO of South Eugene / Florence has a team of highly trained technicians with the specialized training and experience to clean and restore commercial fire damage quickly and efficiently. 

How Will I Know If I Have a Hidden Mold Problem in My Eugene Business?

4/25/2022 (Permalink)

Mold damage is visible on a floor with water damage. We mitigate and remediate mold problems for Lane County businesses.

Mold damage is common in Eugene. Microscopic mold spores are always present in the Earth’s atmosphere waiting for the perfect moist conditions to colonize. Once the mold spores find the optimum conditions, the mold can spread rapidly in as little as 48 to 72 hours and will spread to other parts of the building if not contained and mitigated quickly. If you smell a strong, musty odor you can’t place, have had recent water damage, or see visible signs of a mold infestation, our team in South Eugene and Florence can help.

Highly Trained Team

First, we will inspect and locate the source of the moisture and make repairs to minimize the potential for the mold to return. Then we will begin the mitigation process.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

We are trained to work in all kinds of buildings and workplaces, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When you need mold damage remediation services for your Eugene commercial business or home, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Caring For Fire-Damaged Belongings in Wolf Creek?

4/19/2022 (Permalink)

An old box holds many family keepsakes. We are trusted leaders in fire cleanup and restoration services in Lane County.

Wolf Creek Residents Need to Know About These Services!

Our local South Eugene and Florence team is trained and certified to clean and restore fire-damaged keepsakes and belongings. Whenever possible, we work to “restore versus replace” your household belongings and personal effects. Depending on the items being cleaned, we may use any of the following cleaning methods:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Electronic Equipment

  • Television sets
  • DVD players
  • Computers
  • And more

Document and Photograph Drying

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call Us Today!

When you have fire damage in your Wolf Creek home or commercial business, our local South Eugene and Florence team is Here to Help. ® We’ll restore your fire-damaged belongings, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Severe Water Damage in Minutes in Florence?

4/13/2022 (Permalink)

An hourglass is shown. We are leaders in water cleanup and restoration services in Lane County.

Our South Eugene and Florence team witnesses firsthand the damage water can cause to a home or commercial business in a short amount of time. Here is a water damage timeline from our website describing the damage water can do within minutes to one week:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us Today!

When you have water damage in your Florence home or commercial business, our local South Eugene and Florence team will restore the damage, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Highly Trained and Certified restoration Team in South Eugene?

4/5/2022 (Permalink)

A person is doing online training in an office. We are trusted leaders in cleanup and restoration services in Lane County.

SERVPRO is a top choice for home restoration and repair because our commitment to service with excellence drives everything we do. We invest heavily in training programs for our SERVPRO of South Eugene / Florence team. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of property damage in Ingleside.

The SERVPRO training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

e-Learnings

Everyone on our staff - from the office team to our field technicians - has access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for SERVPRO of South Eugene / Florence employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Ongoing education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

When you need help with property damage in your Eugene home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

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