Recent Commercial Posts

Storm Readiness Plans for Eugene Businesses?

1/31/2023 (Permalink)

A portable, battery-operated radio is shown. We are leaders in commercial damage restoration in Lane County.

Our South Eugene and Florence teams respond to storm damage emergencies every winter in Eugene. Here are some tips from the National Weather Service for things you can do before winter and during a winter storm:

Before a Winter Storm Strikes

  • Enable wireless emergency alerts on your cell phone? 
  • Purchase a weather alert radio that broadcasts emergency alerts from the National Weather Service, preferably with a hand crank
  • Communicate the emergency preparedness plan to all employees
  • To help prevent freezing, keep the building’s internal thermostat always set to at least 55°F (12.8°C)? 
  • For small commercial properties, open cabinet doors and let all faucets drip during extremely cold weather to prevent water from freezing inside the pipes 
  • If you have self-regulating heating cables on your roof, ensure they are turned on before the event 
  • If you have services with contractors scheduled, follow up with them to confirm their services. This could be for snow removal or the delivery of a portable generator rental.
  • Ensure you have plenty of fuel for generators  

During a Storm

  • If the alarm system loses power while the building cannot be occupied, arrange for alternate security 
  • Update status of operations on:  
    • Emergency hotlines 
    • Intranet  
    • Website
  • Social media 
  • Designate times for key staff members to call into conference calls for situation overviews

Call Us Today!

When your Eugene business or home has storm damage, our South Eugene and Florence team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

High Wind Advisory for Wolf Creek Community?

12/27/2022 (Permalink)

High winds bend a tree over. We restore commercial property damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to commercial property damage emergencies every year in Wolf Creek. Here are some tips for minimizing the potential for wind damage from the Federal Emergency Management Agency (FEMA):

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Seal Cracks and Gaps

Prevent wind or water from coming in. Make sure caulking around windows and doors is in good shape and not cracked, broken, or missing. Fill all holes or gaps around pipes or wires that enter your building with a waterproof sealant.

Anchor Any Fuel Tanks and External Utility Links

If an external fuel tank or utilities are located outside, anchor or tie them down according to the ground anchor instructions. This will help reduce the risk of them overturning and sliding.

Call Us Today!

When your Wolf Creek commercial business or home has a property damage emergency, our South Eugene and Florence team will restore your commercial damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Flooded Basement in Commercial Building in Florence?

11/21/2022 (Permalink)

A basement in a commercial building is flooded. We restore commercial water damage 24-hours a day in Lane County.

Have you inspected your sump pump lately? Our South Eugene and Florence teams respond to flooded basement calls every winter season, and in many cases, the flooding was caused by a sump pump failure. In a study by the Insurance Institute for Business and Home Safety (IBHS), 18 percent of sump pump failures were due to power outages, and another 40 percent of incidents involving sump pumps were attributed to clogged inlet screens or faulty float switches.

Here are some sump pump maintenance tips from the IBHS:

  • Follow the manufacturer’s recommendations for sump pump maintenance. These vary from running the sump pump every two to three months to a yearly cleaning before the rainy season.
  • Inspect the pump by opening the lid and removing any debris blocking the water inlet screen
  • Pour about five gallons of water into the pump and watch the float valve rise
  • As the float valve rises, the pump should turn on, and water should discharge through the outlet pipe
  • Go outside and inspect the outlet pipe. Water should be flowing away from the home.
  • Contact a professional if the sump pump fails to operate during the inspection

Call Us Today!

When your commercial business or home in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Hidden Water Damage Causes Mold Outbreak in Wolf Creek Business?

11/1/2022 (Permalink)

Technicians are in the process of removing mold in a commercial business. We remove commercial mold damage in Lane County.

Our South Eugene and Florence team removes mold from Wolf Creek businesses following this comprehensive process:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Drywall, subfloors, and other building materials may have been removed during the remediation process. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

When your commercial business or home in Wolf Creek has mold damage, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Commercial Fire Damage Restoration Services in Wolf Creek?

9/20/2022 (Permalink)

Smoke from a fire is filling the sky. We respond to fire damage emergencies 24-hours a day in Lane County.

Wolf Creek businesses trust our South Eugene and Florence teams to restore fire damage using this comprehensive process:

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event to help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. 

Step 3: Immediate Board-Up and Roof-Tarp Service

To maintain security and to protect against further damage, we will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all the restorable items and structures damaged by the fire using various cleaning techniques to restore your belongings to pre-fire condition. We also remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor or major repairs, such as reconstructing various areas or rooms in a home or business.

Call Us!

When your Wolf Creek commercial business or home has fire damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Biohazard Cleanup Services in Florence Businesses?

8/2/2022 (Permalink)

People in hazmat suits prepare to clean a biohazard spill. We are certified to clean and restore biohazards and chemical spills in Lane County.

Do you know what to do if your commercial business faces biohazard contamination? Our South Eugene and Florence team has the equipment, training, and experience to restore biohazard situations.

Commercial Biohazard Restoration Services 

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Here are some tips from our website on what to do and NOT do while waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat allbodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place.
  • Don’t leave books, magazines, or other colored items on wet carpets or floors
  • Don’t use your vacuum to remove water.
  • Don’t use television or other electrical appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

Our local South Eugene and Florence team is a trusted leader in commercial restoration and biohazard cleanup services in Florence. When you need help restoring biohazard contamination, call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can Be Done to Eliminate Bad Odors From My Workplace in Eugene?

6/27/2022 (Permalink)

A dirty drainpipe is shown. We identify and neutralize awful odors for Lane County businesses!

Our South Eugene and Florence team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and restore areas affected by bad odors. Odors may originate from multiple sources inside and outside the building and are offensive to customers and employees. Our technicians never take shortcuts by “masking odors” as these methods are ineffective, and the odor will not be eliminated.

Common Causes of Bad Odors

  • Dirty drains
  • Bacteria
  • Sewer systems
  • Dead animals in walls or crawl spaces
  • Garbage disposals
  • Rotten food

Odor Identification

When we arrive, our technicians will work to identify the source of the odor and locate where it is making contact with surfaces. Often the odors originate from more than one location in the building.

Odor Elimination Process

After we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

You never know when a foul odor will affect your business or home. When your need help identifying and removing a bad odor, our local South Eugene and Florence team is Here to Help. ® We’ll neutralize the odors and leave your business smelling fresh, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Storm-Damaged Business in Florence?

5/24/2022 (Permalink)

A flooded building is shown. We respond to commercial storm damage emergencies 24-hours a day in Lane County.

Florence businesses can rely on our local South Eugene and Florence team to respond to storm damage emergencies 24-hours a day. According to the City of Eugene website, flooding occurred long before the first European settlers arrived in the area in the mid-1800s. The significant floods happened in 1861, 1890, 1945, 1956, and 1964. Lane County’s largest flood in recorded history, or the “big flood,” occurred in 1964. The City of Eugene provides free information regarding flood hazards for specific sites within the community and can answer flood-related questions.  Staff can assist with flood protection and mitigation design questions and with local flooding concerns, and they can also make site visits.

If your business is damaged in a storm, we will inspect your building and provide an assessment of the damage. We will tarp and board up any areas exposed to the elements to minimize the potential for further damage. We use powerful, industrial-grade water extraction and drying equipment and monitor and document the drying process to ensure the area is returned to normal moisture levels. We can also provide rebuilding services to restore the damage to pre-storm conditions.

Call Us Today!

When your Florence commercial business or home needs storm damage restoration services, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Commercial Fire Damage in Florence?

4/26/2022 (Permalink)

A nice clean office is shown. Florence businesses rely on us to restore commercial fire damage.

You would never know that this office had fire damage.

Fire damage can happen at any time and when it does, it’s important to act fast to minimize the potential for further damage. After the Fire Department leaves the scene, you will be left with fire debris, smoke, soot, and water damage left from the firefighting efforts.

Mitigation Process

SERVPRO of South Eugene / Florence is proud to be helping commercial businesses restore fire-damaged properties in Florence. We understand the importance of getting your business operational as soon as possible. Our teams of highly trained technicians are on call 24-hours a day and, upon arrival, will provide an assessment of the damage and immediately begin the cleanup and restoration process. Here is the process we follow when mitigating commercial fire damage:

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service
  4. Water Removal and Drying
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Call Us!

SERVPRO of South Eugene / Florence has a team of highly trained technicians with the specialized training and experience to clean and restore commercial fire damage quickly and efficiently. 

How Will I Know If I Have a Hidden Mold Problem in My Eugene Business?

4/25/2022 (Permalink)

Mold damage is visible on a floor with water damage. We mitigate and remediate mold problems for Lane County businesses.

Mold damage is common in Eugene. Microscopic mold spores are always present in the Earth’s atmosphere waiting for the perfect moist conditions to colonize. Once the mold spores find the optimum conditions, the mold can spread rapidly in as little as 48 to 72 hours and will spread to other parts of the building if not contained and mitigated quickly. If you smell a strong, musty odor you can’t place, have had recent water damage, or see visible signs of a mold infestation, our team in South Eugene and Florence can help.

Highly Trained Team

First, we will inspect and locate the source of the moisture and make repairs to minimize the potential for the mold to return. Then we will begin the mitigation process.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

We are trained to work in all kinds of buildings and workplaces, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

When you need mold damage remediation services for your Eugene commercial business or home, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.